Blocky Fraud Filter IP Blocker
Atende aos nossos mais altos padrões de desempenho, design e integração. Saiba mais Abre em nova janela
Avaliações (253)
Refinar
-
Por avaliação
the support team claimed that they were able to block visitors despite shopify still logging the visits, while after switching to a different app the visitors were gone completely.
Hi,
Thank you for taking the time to leave a review and for using Blocky for several months - we truly appreciate it.
We're sorry to hear about your experience with visit logging. We'd like to clarify that unfortunately, we're unaware of any third-party app that is able to prevent the platform's analytics from logging visits, as it records visitors at the very first moment they enter your store - before any app has a chance to load.
We encourage you to test whichever app you're currently using to verify whether it's effectively blocking visitors at the Checkout level, as that's where Blocky's strongest capabilities are.
Thanks again for your feedback - we have also reached out to you privately via email.
We work hard to provide the best experience possible and hope to have the chance to win back your trust. 🙏
Best Regards,
Effective Apps Support Team
einfache Installation und macht was es soll! wir haben es gegengeprüft mit Freunden aus einem dieser Länder die wir sperren mussten!
da speziell China eigentlich der größte Kopierer der Welt wurde muss man sich, sein Unternehmen und die eigenen Ideen schützen
Blocky Fraud Blocker has been a great help for our store. Before installing the app, we experienced a very high number of bot visits — over 2,000 sessions — which affected our analytics and store performance.
After using Blocky Fraud Blocker, bot traffic has been reduced significantly to a very low level. Our visitor data is now much cleaner, and the store runs more smoothly.
We are very satisfied with the results and highly recommend this app to anyone struggling with bot traffic or unwanted visitors.
This app is good for certain specific goals. The only thing I am still searching for a solution for is blocking people/bots from trying to run fraudulent carts scanning for valid credit card numbers. I have been told this is next to impossible. It can block their purchase but not them continuing to try.
Outstanding responsiveness and technical support; easy to install and use; an excellent tool for us to seamlessly block and/or redirect traffic of specific origin, whether individually or countrywide. With Blocky we're able to quickly identify and block the source of suspect traffic spike/bot anomalies, and the occasional scammer gambit. Blocky hums along in the background without issues, greatly valued by those of us who have neither the time nor the resources to be constantly monitoring or finessing finicky apps. We are highly selective in deploying apps, and Blocky is one of only a few that we do use, and we'll likely also be adding their Terms & Conditions app based on our experience with this Blocky app.
You actually get support to help walk you thru the set up. I am in Canada and did not have to get up in the middle of the night to try to get support.
Can't give a 5 star review for the app in general, because i have only used it a few days.
Would have liked to see explanations of what each of the block options does.
Was impressed there is a block email, but seems you have to type in each specific email addy you want to block. Would love to see a block on types of email.
ie. Block if the message says the person has analyzed my website and wants a commission to bring in more customers.
I genuinely didn’t want to leave a negative review, but this experience has left me no choice.
I installed the app on November 6th to block bot traffic from China using VPNs—specifically from the US and Seychelles. Initially, everything seemed to work fine. However, by November 9th, I noticed Seychelles appearing in my abandoned checkouts, which was strange given that I had blocked the country. All other blocked countries were showing as successfully blocked, except for Seychelles.
I contacted support immediately. A developer responded, explaining, "we are actively investigating an issue on our end where blocked visitors are indeed getting blocked, but their abandoned checkout is still getting mistakenly logged by Shopify as an abandoned checkout because they are still at checkout, getting blocked. We are actively working on a fix that should be deployed shortly for that problem."
The response did not make much sense to me since all other blocked countries were being blocked by their app. They also advised I enable Shopify’s email verification at checkout—knowing it might deter genuine customers. Despite this, the issue persisted. The bots began using valid, generic email addresses. I followed up again and was asked to grant store access to the dev team, which I did and confirmed. It’s now been three business days with no update. Meanwhile, the Seychelles bot continues to create abandoned checkouts, skewing my store analytics.
Support is reading my messages but choosing not to respond. I can only assume they’re struggling to resolve the issue and don’t have a fix. Still, a status update—even if it’s not a solution—would be appreciated.
I’ll wait another 24 hours for a response. If I don’t hear back, I’ll initiate a chargeback for the amount paid and delete the app while I search for a more reliable and consistent alternative.
Update: They contacted me on 22nd November to address the issue, and I was informed that testing was underway to resolve it. I have waited patiently, but my patience has now worn thin. The aggressive bot traffic originating from China has severely disrupted my analytics. Over the past seven days alone, we have recorded more than a thousand visits from China, which is clearly reflected in Google Analytics. If these bots are truly being blocked, why has the activity not ceased? At this point, the app has failed to deliver on its promised functionality.
Update: The developer reached out to explain the constraints they have in trying to block these bots from the checkout, which I found acceptable and thus my edited review.
Update:
Thank you once again for taking the time to share your experience. We truly value every review of our app, especially those that highlight areas for improvement. Thank you as well for following up on this matter with us, as we take the abandoned checkouts topic very seriously and work on it continuously for the benefit of our users.
After multiple developers explored all possible approaches via Shopify’s API and GraphQL, we reached the conclusion that it is not currently possible, from a programmatic standpoint, to prevent the logging of abandoned checkouts or visits in Analytics.
I have also reached out privately via email to provide a thorough explanation of this programmatic limitation (including reference links) and to offer a full refund.
Thank you again for helping us improve our app. We genuinely appreciate this feedback and wish you the very best of luck with your beautiful store as the holiday season comes to a close :-)
-Shahar
Super helpful customer support. Our store had been targeted with fraudulent orders and had to get this app set up quickly. Late in the evening I was able to chat with Lynn, who walked me through which features would be the best to address our specific needs. She was helpful in providing timely responses. By 9pm that night, the app was up and running and have not received any fraud orders in the past couple of days.
I've had some strange fraud issues on my website over the past few years and I've been happy with the features of Blocky. I only sell to US and Canada, so I am able to block visitors from all other countries. I'm also able to block individual users, which I never had to use until recently. I would recommend. I haven't had any tech issues with it at all and I think I've had it for 2 years now.
Useless for me it failed to stop bots using vpn on all of my 3 stores. Disappointing.