The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Oh It's Natural
The app doesn't work on my store (prestige theme) no response from the support team was given. I uninstalled during the trial
I am so sorry for what you have experienced. We must have overlooked your support request, I have sent you a request to access your store to help solve this problem if you're willing to give us another try. Thank you.