Bloom Profit Analytics , 4 recensies
Algemene beoordeling
4
Verfijnen
-
Op beoordeling
9 april 2024
Their live chat within the website has nobody responding even though I am the only one in the chat queue, followed up many times yet still no response during the weekday; the Zendesk live chat box auto-refreshes the chat after 20 minutes of inactivity (no reply from them) so whatever I have asked is gone, and I need to start a brand new thread chat which again did not get a response and the chat auto-refreshes, the cycle continues.
I decided to reach out to them via their support email instead, been 10 days and two follow up emails, still no response.
This is why I gave a 1 star.
Ervine Plus
Verenigde Staten
17 dagen gebruiken de app
Estore Automate heeft geantwoord
7 mei 2024
Hello - We accept your review. We have identified the support issue and fixed it. We continue to offer 24-hour live chat and email support on weekdays. Thank you.