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We have been using Bloomreach Engagement for a couple of years now and it has really bought our customer facing journeys together and all in one place!
We have been challenged with migrating from an older provider to a shopify store and so far the integration with Bloomreach has been smooth and the support received has been second to none! We can't wait to utilise all the new features and roll out some exciting new customer journeys through our Shopify integration!
A superb, all-in-one CDP. As a business, we were using Klaviyo but were frustrated in our inability to accurately report ROI for CRM, and other channels. The reporting feature of Bloomreach has allowed us to identify key growth channels for the business, as well as boost our CRM offering with new always-on automations that have brought a new source of income behind the everyday campaign planning.
This app is brilliant. As a business we we're challenged with migrating our ESP / CDP from an incumbent into our Bloomreach account. This project was made more challenging due to the fact we had a two week window of time to complete the process. Using this app and with the incredible support of Bloomreach we were able to make the switch over seamlessly. We are now live with the Bloomreach Engage and leveraging all of the great features that it brings on our live shop.
I have been using Bloomreach Engagement for a while now, and I must say that its SMS capabilities have truly revolutionized the way I engage with my customers. The platform's segmentation, personalization, and seamless two-way integration with Klaviyo have been nothing short of impressive.