BLOOP Referrals & Rewards , 84 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 20, 2023

I had a wonderful experience with Jennie and the tech guy Nguyen The Huy, when installing the app. The quick and efficient response, along with their friendly and helpful demeanor, undoubtedly contributed to my positive experience.

Jennie's ability to answer all my questions on the first try is commendable. It shows that she has a deep understanding of the app and is an expert in providing technical support. Moreover, the explanations provided by Jennie were clear and easy to follow, making the installation process smooth and hassle-free.

It's impressive to note that Jennie was not only able to provide assistance during the installation process but also resolved your technical issues efficiently within the next hour.

Overall, I can say with confidence that Jennie's support has been exceptional. Her professionalism, knowledge, and dedication to resolving my issues promptly and efficiently have exceeded my expectations. Her contributions have made my experience with the app enjoyable and stress-free.

breeprobiotics
United Kingdom
Time spent using app: 22 days
BSS Commerce replied March 24, 2023

Thank you so much for your 5-star rating! We are so glad to have been of assistance, and that your experience with our agents was positive. We appreciate your kind words and are delighted that you experienced such quick and efficient response times with a friendly and helpful demeanor. We are very proud of Jennie, her expertise and deep understanding of the app, and her ability to provide clear explanations. We also thank you for noting our quick response to resolving your technical issues. Your feedback is valuable to us and we thank you for taking the time to share your experience with us.

March 6, 2023

I recently started using the BLOOP app to create a referral program for my business, and I have to say, I'm really impressed with the features and design of this app. The user interface is clean and easy to navigate, and I was able to set up my referral program in just a few minutes.

One of the things I really appreciate about BLOOP is the flexibility it offers. I was able to customize the program to fit my specific needs, with options to set different referral rewards and expiration dates. The app also offers detailed analytics, so I can track the success of my program and make adjustments as needed.

But what really sets BLOOP apart is their customer support. I had a question about the app's features, and Jena from their support team was incredibly helpful and responsive. She went above and beyond to ensure that I had everything I needed to make the most of the app.

Overall, I highly recommend BLOOP to anyone looking to set up a referral program for their business. The app is well-designed, easy to use, and backed by a fantastic support team.

Almacabio Negozio Online
Italy
Time spent using app: 20 days
BSS Commerce replied March 9, 2023

Thank you so much for your kind words and 5 star rating! We are truly happy to see that you have been able to set up your referral program quickly, customize the program to meet your specific needs, and make use of the detailed analytics to track the success of your program. We do appreciate the recognition you have given to our customer support team and hope this level of service will continue to be helpful. Thank you again for your kind words and for choosing BLOOP.

Edited February 21, 2023

Just installed this app, the paid for version, and had a couple of questions regarding installing it. We are using the Out of the Sandbox Turbo Theme and it seems like the Pop-Up box needed tweaking to display all the fields correctly. Contacted Support and the response was lightning fast. Jolie Nguyen and the dev Nguyen Van Ninh clarified a couple of things, checked my installation and tweaked the Pop-Up. We went for the paid version as it allows a lot more branding customisation. Now it's working well, we'll see how it performs. Very good experience.

FelinFach
United Kingdom
Time spent using app: About 1 month
BSS Commerce replied February 23, 2023

Thank you so much for your glowing 5-star review! We are delighted that your experience with our Support team was lightning fast and that you appreciate the features in the paid version. We are glad that the pop-up box is now working well for you and we look forward to seeing how it performs. Thank you again for the kind words!

February 13, 2023

Really good customer service from Jena Nguyen! really friendly and very helpful - i am new to the app so wasn't sure if it was working, she was able to give me direction on how to test it appropriately. look forward to seeing how this app perfoms!

Natural Farmworks
Canada
Time spent using app: About 1 hour
BSS Commerce replied February 15, 2023

Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Jena and that you are excited to use the app. We really appreciate your feedback. Thank you!

January 18, 2023

It's a fantastic program that accomplishes precisely what we needed it to. We were looking for an app to help us solve a problem with referring our customer to their friends. We chose Bloop Refferal & Rewards because it provides for comprehensive customization, including the ability to submit your own design. This software was also quite simple to use, which was a huge plus. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels is very easy and they look professional. Support is also very helpful and they fixed all problems quickly. We had a minor glitch with the app at first, but Jennie P and their tech guy Nguyen Van Ninh, Nguyen Khac Hiep, Pham Khanh Thien were right on top of it and had it fixed. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. I'd strongly advise anyone wishing to use Referral Program to use this app. Highly recommend!

Vendome online | ונדום
Israel
Time spent using app: 9 days
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 6, 2023

I've been searching for a straightforward referral program app that can provide benefits for both clients. I've tested a number of apps, some of which were more expensive, but the BLOOP app is ideal for my needs and simple to personalize.
I sincerely recommend the BLOOP Rewards & Referrals app because it performs well. You should give this app a try, even on the free plan, as it has a ton of features that meet my needs. To make the app even better every day, they have also released a ton of new features. The best course of action is to simply ask Jena for help. She helped me resolve the problems in the best possible way. She is very helpful and patient, and she works very quickly and precisely. I mentioned at the beginning of the testing period that there are many details to make use of and that Jena had already provided me with all of the answers to my questions regarding the app. The rules helped me pick things up quickly.
This was delightful and worked perfectly. I'm so grateful to Jena. The BLOOP Rewards & Referrals app is fantastic and runs without a hitch. I heartily endorse it.

Open Heart Assets
Australia
Time spent using app: 1 day
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 3, 2023

Very responsive customer support. Jolie Nguyen really knows what she is doing. However, the app has very limited customization. But the good thing is you can request a feature or ask them to do the customization for you.

Barrel Point Surf
United States
Time spent using app: About 18 hours
BSS Commerce replied January 5, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 27, 2022

Jennie has been super helpful! She was very quick to respond and helped me through the set up process. Couldn't have done it without her!

Bibbrella
United States
Time spent using app: About 2 months
BSS Commerce replied December 28, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 20, 2022

Took a little while to receive an answer because of the difference in time zones. But the answer to my problem was clear and precise, and easy to follow instructions. Thank you

CandelaHouse
United States
Time spent using app: About 24 hours
BSS Commerce replied December 28, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 24, 2022

An excellent app. We are looking forward to counting the new customers. The support work is exemplary!
Quick responses, quick solutions and still an eye for correctness. Thank you very much.

benunity
Germany
Time spent using app: 12 days
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!