Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited November 21, 2022

Nice app! Good customer support, both Jena Nguyen and Phung were a great help when we had a small issue to fix.

BioGaia
United Kingdom
4 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 20, 2022

Took a little while to receive an answer because of the difference in time zones. But the answer to my problem was clear and precise, and easy to follow instructions. Thank you

CandelaHouse
United States
7 months using the app
BSS Commerce replied December 28, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 24, 2022

An excellent app. We are looking forward to counting the new customers. The support work is exemplary!
Quick responses, quick solutions and still an eye for correctness. Thank you very much.

benunity
Germany
12 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 14, 2023

Jena was so helpful in explaining my request clearly. In fact the interface is fairly straightforward but the 'advanced options' always scare me. Looking forward to using the app to grow the business. Karen, Stickers4Walls.

Stickers4Walls
United Kingdom
2 days using the app
BSS Commerce replied April 19, 2023

Thank you so much for giving us 5 stars! We are so glad that our agent was able to explain the request to your satisfaction. We are happy to hear that you are looking forward to using our app to grow your business and we appreciate your positive feedback. Thank you again for your positive review!

May 16, 2023

I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.

Southern Candle Company
United States
About 1 hour using the app
BSS Commerce replied May 16, 2023

Thank you so much for your 5-star rating!

We are thrilled to hear that our customer service team provided a positive experience and that you are eager to get going with your settings.

Again, thank you so much for your review!

September 28, 2022

Great, easy-to-use and efficient app. And above all great and super reactive support and dev team. Thanks to Jena Nguyen and to the devs Nguyen Khac Hiep and Pham Khanh Thien who helped me with some display problems very quickly.

Neulo
France
About 1 month using the app
October 6, 2022

Getting the app configured was easy. The support team including Jena and the dev team were very helpful.

The Coffee Bean & Tea Leaf® Online Store
United States
About 1 year using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 26, 2022

great app for referral program and thank jena's help for solving problem. really efficiency and helpful.

Litheli
United States
3 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 11, 2023

Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.

La Cave Éclairée
France
22 days using the app
BSS Commerce replied August 18, 2023

Thank you for your kind words!

We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application.

Thank you again.

August 19, 2022

excelent support! they are very fast! although they changed configuratios without advising me, they corrected everything very fast and working better now.

Kiro Bebidas
Brazil
10 months using the app