Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 18, 2021

Piece of cake to set-up and looks great. I had a moderately complex twist to my needs, but the customer service was incredible and they helped me find a way to make it happen. Great experience and great solution.

Natural Xpression
United States
5 months using the app
Edited October 13, 2021

So far finding the app easy to navigate and set up a refferal scheme personalised to match our branding. Support has been amazing so far.

The Indie Collective
United Kingdom
5 months using the app
September 15, 2021

A great free app. This app allows you to set up a refer a friend scheme with such ease and is super user-friendly for the customer. As a new app, there are some limitations on what you can customise yourself, but the customer service team seems to work 24/7 and is very helpful with requests. The look and design of the dashboard for business and how it looks for customers is super clean and slick.

ONE Essentials
United Kingdom
4 months using the app
June 29, 2022

There were issues with multiple auto-segments being created on Shopify via Bloop. However, the service team represented by Jena was extremely helpful in resolving the issue for the business and ensuring flow.

GO DESi
India
4 months using the app
October 9, 2021

Using this app for a day or two now. Very easy to use. No issues whatsoever. We do like the functionality to move the button positioning, but still the best free app till date.

pelicanessentials.com
India
4 months using the app
Edited January 29, 2022

Update- there were issues that came up and the team (GiGi, Viet Hoang and Vi Tu) took care of it without hesitation! Though there are some added features to make this app better, it’s still a great app and an even more wonderful team behind it! :) The app basically does everything we need it to, super amazing service from the team helping troubleshoot and fix the initial issues we came across. Some improvements would make much better: some stops in place to not allow for self-referrals, also options to let the referrer to stack their earned discounts.

KiiCo Play
Canada
4 months using the app
BSS Commerce replied December 13, 2021

Thank you for giving us 5 stars. Your words are valuable to us.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

November 3, 2021

Really effective app. I was looking for long time for an app in which client of the shop just have to put an e-mail, and nothing more than that.

Фея розы
France
4 months using the app
BSS Commerce replied November 14, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

January 6, 2023

I've been searching for a straightforward referral program app that can provide benefits for both clients. I've tested a number of apps, some of which were more expensive, but the BLOOP app is ideal for my needs and simple to personalize.
I sincerely recommend the BLOOP Rewards & Referrals app because it performs well. You should give this app a try, even on the free plan, as it has a ton of features that meet my needs. To make the app even better every day, they have also released a ton of new features. The best course of action is to simply ask Jena for help. She helped me resolve the problems in the best possible way. She is very helpful and patient, and she works very quickly and precisely. I mentioned at the beginning of the testing period that there are many details to make use of and that Jena had already provided me with all of the answers to my questions regarding the app. The rules helped me pick things up quickly.
This was delightful and worked perfectly. I'm so grateful to Jena. The BLOOP Rewards & Referrals app is fantastic and runs without a hitch. I heartily endorse it.

Open Heart Assets
Australia
4 months using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 20, 2023

I had a wonderful experience with Jennie and the tech guy Nguyen The Huy, when installing the app. The quick and efficient response, along with their friendly and helpful demeanor, undoubtedly contributed to my positive experience.

Jennie's ability to answer all my questions on the first try is commendable. It shows that she has a deep understanding of the app and is an expert in providing technical support. Moreover, the explanations provided by Jennie were clear and easy to follow, making the installation process smooth and hassle-free.

It's impressive to note that Jennie was not only able to provide assistance during the installation process but also resolved your technical issues efficiently within the next hour.

Overall, I can say with confidence that Jennie's support has been exceptional. Her professionalism, knowledge, and dedication to resolving my issues promptly and efficiently have exceeded my expectations. Her contributions have made my experience with the app enjoyable and stress-free.

breeprobiotics
United Kingdom
4 months using the app
BSS Commerce replied March 24, 2023

Thank you so much for your 5-star rating! We are so glad to have been of assistance, and that your experience with our agents was positive. We appreciate your kind words and are delighted that you experienced such quick and efficient response times with a friendly and helpful demeanor. We are very proud of Jennie, her expertise and deep understanding of the app, and her ability to provide clear explanations. We also thank you for noting our quick response to resolving your technical issues. Your feedback is valuable to us and we thank you for taking the time to share your experience with us.

Edited November 21, 2022

Nice app! Good customer support, both Jena Nguyen and Phung were a great help when we had a small issue to fix.

BioGaia
United Kingdom
4 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!