Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 26, 2022

great app for referral program and thank jena's help for solving problem. really efficiency and helpful.

Litheli
United States
Time spent using app: 3 months
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 19, 2022

After figuring out all the logics behind this app, with the aids from the support and dev team, I am able to show a more reliable referral page on the menu bar with aligned branding design. I'm so glad that I found this BLOOP rewards & referrals program app, which is flexible and dedicate. The support team is super helpful, esp. Jennie and the dev team Nguyen Khac Hiep and Nguyen The Huy. They are epic in dealing with customized problems and issues, quick response, thoughtful and kind, you are the best!

CUBED SKINCARE
Hong Kong SAR
Time spent using app: 2 days
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 12, 2022

I requested help to know how it works and there were many questions in my maind Jennie the support agent were really very coopareative and helpfull, she was available all times I needed assistance also she prepared a demo on how to use the program for the clients, so she saved the time of asking too many questions to md.. simply she made my life easier and hoping the program will help to increase the sale in my store. She is one of the most understanding, friendliest and fast-acting support that I encountered. I would like to thank the technical guy Nguyen The Huy. he has been checking quickly and thoroughly all my problems. this bloop app is fantastic; it is simple to use and does exactly what I require. my referral page looks fantastic and is easy to use! I also recommend their customer service, which was extremely pleasant. we were able to customize the design to the webshop's style thanks to the fantastic support. special thanks to the team; I'm thrilled to be working with the BSS commerce team, especially Jennie!

TheLiliesBoutique
United Arab Emirates
Time spent using app: About 1 year
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 10, 2022

I just installed the app, so far so good. One thing though, super fast support! I just needed a tweak for my site and Jena Nguyen and her dev Nguyen The Huy immediately sprang into action. Looking forward to see more about this tool!

Montipi
Australia
Time spent using app: 10 days
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 6, 2022

Getting the app configured was easy. The support team including Jena and the dev team were very helpful.

The Coffee Bean & Tea Leaf® Online Store
United States
Time spent using app: 5 months
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 5, 2022

Had a small issue with post purchase events which turned out to be our own fault. Support were very helpful none the less.

Shirtbox
United Kingdom
Time spent using app: 2 months
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 28, 2022

Great, easy-to-use and efficient app. And above all great and super reactive support and dev team. Thanks to Jena Nguyen and to the devs Nguyen Khac Hiep and Pham Khanh Thien who helped me with some display problems very quickly.

Neulo
France
Time spent using app: About 1 month
Edited September 5, 2022

I've been looking for a simple referral program app that can offer rewards for both customers. I have tested several apps (also more epensive ones) but the BLOOP app is perfect for what I need it for and is very easy to customize. Also, I was well attended by a very nice support team Jena Nguyen and their devs Nguyen Van Ninh, Nguyen Khac Hiep and Pham Khanh Thien, who quickly implemented the translations I could not customize by myself. They keep me updated at every step of the process and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service. I know that if I run into any future issues, Jena and the dev team will be able to help me.
In conclusion, the app itself is easy to understand and comes with customizable options even in the free plan. I like it a lot!

Weingut Korrell
Germany
Time spent using app: About 2 months
August 19, 2022

excelent support! they are very fast! although they changed configuratios without advising me, they corrected everything very fast and working better now.

Kiro Bebidas
Brazil
Time spent using app: 10 months
July 27, 2022

Love this app, looks so fresh and clean. Very professional. Also support is great, any tweaks you have - they will fix it.

live smarter, do more - More Labs
Netherlands
Time spent using app: 8 days