Reseñas (96)

Calificación general
5
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
10 de octubre de 2022

I just installed the app, so far so good. One thing though, super fast support! I just needed a tweak for my site and Jena Nguyen and her dev Nguyen The Huy immediately sprang into action. Looking forward to see more about this tool!

Montipi
Australia
Alrededor de 1 año usando la aplicación
MIDA (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Fecha de modificación: 29 de noviembre de 2022

I had some custom requests for their team to add code. I needed to add more language to the pop up to explain the program. Jena Nguyen and their dev Nguyen The Huy spent several hours in the issue did it within 24 hours. I was very appreciative of their help and quick turnaround! Jena was extremely responsive via email and did not miss a detail. Perfect to work with and highly recommend.

Accel Lifestyle
Estados Unidos
Alrededor de 1 año usando la aplicación
MIDA (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

5 de abril de 2023

We have been using this app for our store for more than a year, and so far, we have never had any significant issues; even if we had a problem, they helped us quickly. My last issue was a custom URL problem, and Jennie as a supporter, and the technicians Tung Phung Viet and Ninh Nguyen Van gave us fantastic support.

I recommend this app to everyone who needs a referral app; they should use it before trying other apps.

Thanks for the amazing support and service!

LaVita Türkiye
Turquía
Alrededor de 1 año usando la aplicación
MIDA (by BSS Commerce) respondió 11 de abril de 2023

Thank you so much for your amazing 5 star rating and kind words! We are delighted that you had a great experience with our app and that our agents were able to successfully address your custom URL problem. We are so glad that you would recommend our app to other users and that you have been a loyal customer for the last year. We really appreciate your support and look forward to assisting you for years to come.

6 de octubre de 2022

Getting the app configured was easy. The support team including Jena and the dev team were very helpful.

The Coffee Bean & Tea Leaf® Online Store
Estados Unidos
Alrededor de 1 año usando la aplicación
MIDA (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

11 de agosto de 2023

Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.

La Cave Éclairée
Francia
11 meses usando la aplicación
MIDA (by BSS Commerce) respondió 18 de agosto de 2023

Thank you for your kind words!

We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application.

Thank you again.

20 de mayo de 2022

the app works great and increase a lot our customer loyalty Gigi Nguyen was great in our support and we solved the problem in just 2 mails.

This Unique
Italia
12 meses usando la aplicación
MIDA (by BSS Commerce) respondió 6 de junio de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2 de junio de 2022

Nous utilisons ce module pour notre parrainage.
Super application et service client au top j'en suis ravi.
Ils ont pu faire des développements sur mesure très rapidement afin de répondre à nos besoins.
Encore merci pour votre aide précieuse

ambioz
Francia
12 meses usando la aplicación
MIDA (by BSS Commerce) respondió 6 de junio de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

16 de mayo de 2023

I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.

Southern Candle Company
Estados Unidos
11 meses usando la aplicación
MIDA (by BSS Commerce) respondió 16 de mayo de 2023

Thank you so much for your 5-star rating!

We are thrilled to hear that our customer service team provided a positive experience and that you are eager to get going with your settings.

Again, thank you so much for your review!

19 de octubre de 2021

Easy to use and great customer service. They respond quickly and they are super helpful. And they follow-up to make sure you got their email! Highly recommend this if you want to add a referral program to your store.

Redhead Revolution
Estados Unidos
11 meses usando la aplicación
22 de diciembre de 2021

This is a very easy to install and useful app. The customer service has been top-notch. Highly recommend!

The Blissful Place
Estados Unidos
10 meses usando la aplicación
MIDA (by BSS Commerce) respondió 11 de enero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!