Avis (97)

Note globale
5
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
23 juillet 2021

The app itself is amazing. But what really makes it wonderful is the support team! Thumbs up for helping me to solve issues on my store that I wasn’t able to solve on my own! Love everything and keep up the good work

MMassucci
Brésil
8 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 26 juillet 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

18 juillet 2022

Excellent referral app, even the free version. I had some issues setting up the app in my particular theme but the support team helped me out right away and it works like a charm.

WallyGrow
États-Unis
7 mois d’utilisation de l’application
13 février 2023

Really good customer service from Jena Nguyen! really friendly and very helpful - i am new to the app so wasn't sure if it was working, she was able to give me direction on how to test it appropriately. look forward to seeing how this app perfoms!

Natural Farmworks
Canada
7 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 15 février 2023

Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Jena and that you are excited to use the app. We really appreciate your feedback. Thank you!

Modifié le 12 juillet 2022

I was looking for a user-friendly Referral App with a good helpdesk / support. Within Shopify, there are plenty of options to choose from. In the end, after some searching, I ended up at BLOOP. I can wholeheartedly recommend BLOOP. BLOOP is very easy to operate, offers many options and has an excellent help desk.

Lennycard
Pays-Bas
7 mois d’utilisation de l’application
17 février 2022

I recommend 100% this app not only for its user-friendliness and effectiveness - but also for the AMAZING customer service provided ! I wanted to customise my referral program page with icons and specific fonts and colours, and Amber and Tong from the CS team were incredibly helpful and very dedicated in their job to make the best referral program page possible for me. Amber was super reactive in the chat box and was always available to help for anything I asked, which was greatly appreciated. And all of this free of charge! Can't recommend this app enough.

Oyo Skincare
Suisse
7 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 17 février 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

20 décembre 2022

Took a little while to receive an answer because of the difference in time zones. But the answer to my problem was clear and precise, and easy to follow instructions. Thank you

CandelaHouse
États-Unis
7 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 28 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2 juin 2022

Love this app ! The free plan is perfect to begin with and test referral among clients. It's easy to personalize the branding. Khanh Thien and Gigi helped us a lot to install the app and fix small issues on our website. Thanks so much.

mindology.fr
France
6 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 6 juin 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

25 avril 2023

I am gonna start to thank "Jolie Nguyen" to the support she had for us, that really helped us a lot in our journey and never failed to update us in case of issues and fix it in a short time. Bloop is a recommended app not only for your needs but also because of the friendly staff that is always there to help you !!

BISOO
Liban
6 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 25 avril 2023

Thank you so much for your 5 star rating! We appreciate your support and glad that you have enjoyed our app. We will continue to deliver the best customer service and experience. Thank you for being part of the BLOOP family.

15 octobre 2021

Very good app love how it embeds like a normal website page, great customer service when I came across and issue.

FLOWERFIX
Royaume-Uni
6 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 18 octobre 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

27 octobre 2022

I ran into some issues that I didn't know about until I fully figured out all the logic behind this app, and with the careful help of the development team, I was able to display a more reliable recommendation page on the menu bar, Jennie developer Nguyen Tien Loc in My problem was quickly resolved in my feedback, which I am very grateful for! Jennie always listens and is available whenever I need her. She worked overtime to explain and answer all my questions. Another great point when it comes to the support team is the tech guy Nguyen Tien Loc. Jennie and I both thought it would take a few hours to customize my problem but he finished it in thirty minutes, supper fast! Looks really nice and promising. Hope this app will help me attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us; thank you for your valuable assistance. We are delighted to have discovered this program. I would highly recommend using this plugin. Special thanks to the team; I'm excited to work with the BSS Commerce team, especially Jennie! I hope we can continue to cooperate and make the website better and better.

flujo
Singapour
5 mois d’utilisation de l’application
MIDA (by BSS Commerce) a répondu 12 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!