BLOOP Referral Program, Reward
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This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!
Thank you so much for your 5 star rating!
We are so glad to hear that you find the app well designed and easy to set up and customize. We especially appreciate your positive comments regarding our customer service - we are always here to help provide a friendly, quick, and effective experience.
Thank you again for your review!
I've been looking for a simple referral program app that can offer rewards for both customers. I have tested several apps (also more epensive ones) but the BLOOP app is perfect for what I need it for and is very easy to customize. Also, I was well attended by a very nice support team Jena Nguyen and their devs Nguyen Van Ninh, Nguyen Khac Hiep and Pham Khanh Thien, who quickly implemented the translations I could not customize by myself. They keep me updated at every step of the process and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service. I know that if I run into any future issues, Jena and the dev team will be able to help me.
In conclusion, the app itself is easy to understand and comes with customizable options even in the free plan. I like it a lot!
Thank you so much for your 5 star rating!
We are very glad to hear that the BLOOP app is perfect for your needs and that you are satisfied with the level of customer service we provided. We are delighted that you appreciate the customizable options that our free plan offers as well.
We really appreciate your kind words and are grateful for your support.
J'ai installé cette application pour tester le programme de parrainage qui convient parfaitement à ma situation, simple et rapide à configurer. J'ai posé quelques questions qui ont obtenu une réponse très rapide de la part de Jena, merci beaucoup pour votre efficacité. *mise à jour de mon avis :
Après achat de l'application, j'ai eu un soucis technique, j'ai contacté l'assistance. Jena a fait ce qu'elle pouvait, Gigi a pris la suite pour régler mon problème. Il a fallu une journée, le problème était bien compliqué mais Gigi l'a résolu. Merci beaucoup !
Jennie has been super helpful! She was very quick to respond and helped me through the set up process. Couldn't have done it without her!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Really good app! Exactly what I was looking for!
Working very well and is easy to install and set up. I love the look and feel of this App. It's simple to use, easy to navigate and their support has been first-class.
Amazing and patient customer service responds pleasantly and professionally to every request. Jena Nguyen and dev Pham Khanh Thien are so professional and made all of my the requests quickly
Highly recommend
Amazing app and even better support. Jolie was fantastic in guiding me through set up and the app itself has great features for the price point. Highly recommend.
Thank you so much for your 5 star rating! We appreciate your kind words about Jolie and the app itself. We strive to provide an amazing app and excellent support. Thank you for your recommendation. We look forward to continuing to provide our users with a positive experience!
Very nice app, useful for us, thanks for your valuable support. we are happy to found this application.
Thank you for giving us 5 stars. Your words are valuable to us.
Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.
BLoop Loyalty & Referrals Team.
Very dedicated support team. I have some bugs when installing, and they fixed it right away, support me to install and use it.
Thank you for giving us 5 stars.
Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.
BLoop Loyalty & Referrals Team.
Just installed this app, the paid for version, and had a couple of questions regarding installing it. We are using the Out of the Sandbox Turbo Theme and it seems like the Pop-Up box needed tweaking to display all the fields correctly. Contacted Support and the response was lightning fast. Jolie Nguyen and the dev Nguyen Van Ninh clarified a couple of things, checked my installation and tweaked the Pop-Up. We went for the paid version as it allows a lot more branding customisation. Now it's working well, we'll see how it performs. Very good experience.
Thank you so much for your glowing 5-star review! We are delighted that your experience with our Support team was lightning fast and that you appreciate the features in the paid version. We are glad that the pop-up box is now working well for you and we look forward to seeing how it performs. Thank you again for the kind words!
The BLOOP Rewards & Referrals app works well, and I highly recommend it. This app offers so many features that meet my needs, and you should try it even on the free plan. My recommendation is to just try and contact Gigi for assistance. She supported me in fixing compatibility issues in an absolutely perfect way. She works extremely quickly and precisely and is very helpful and patient. Together with the technicians - Khanh Thien and Viet Tung. My exceptional thanks to them. As I started the test period, I mentioned that there are a lot of details to utilize and I’ve got all answers for all questions aboutt the app immediately from Gigi. I learned quickly through the referring and pop-up. Customizing support by Gigi also means getting intensive training. I have never received such extraordinary support.
In some issues, more complex technical adaptations were necessary, which were coordinated extremely quickly and competently between Gigi and the tech experts from the technical team. This worked perfectly and was delightful. So many thanks to both. I am thrilled with our BLOOP Rewards & Referrals app, which works perfectly. Highly recommend it.