BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

리뷰 (143)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2022년 2월 17일

So far so good. This is my first referral app experience. It hasn't driven many sales yet but that's my own issue, and I appreciate that Bloop offers a fair price. GIGI in customer service was very helpful.

Peak State Coffee
미국
앱 사용 기간 6일
답글 True Crafts (by BSS Commerce)개 2022년 2월 17일

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021년 10월 18일

Muy buena app para recomendar amigos, funcional y la atención es muy buena, funciona a la perfección

kanaus
멕시코
앱 사용 기간 5개월
답글 True Crafts (by BSS Commerce)개 2021년 10월 18일

Gracias por tus valiosas palabras.

Sería genial si nos pudiera hacer saber sus necesidades para que podamos recomendarlo y considerar hacerlo en el futuro.

Ponemos su experiencia en nuestra máxima prioridad, por lo que haremos todo lo posible para que valga la pena una calificación de 5 estrellas.

Si necesita ayuda, no dude en contactarnos. BLoop Team está disponible las 24 horas del día, los 7 días de la semana para ayudarlo.

Saludos,
Equipo de soporte de BLoop.

2022년 5월 12일

I set up the BLoop app, turned the system on for less than one minute, and we seem to be getting "referrers" coming in fast and furious. However, I did not want that. Turned the app on and the off again. Still referrers coming in. I sent messages to the help desk, but since they are not in my time zone, I cannot wait to get their fix. I have to delete the app to ensure our customers are not having a bad experience.

Downeast Dayboat
미국
앱 사용 기간 4개월
2021년 10월 5일

Great app! Easy to use, set up and amazing customer service. I previously had used a different customer referral app that was design limited and often had issues working properly for customers. This app looks great, embeds easily on your website and has a great dashboard to review its impact. I had a theme issue where it stopped showing up during set up, reached out to customer service and they jumped on to my site to fix the issue within 24 hours and now works great. Highly recommend!

Woash Wellness
캐나다
앱 사용 기간 4일
2021년 8월 27일

Very easy to set up. Both the referral page and pop-up work fine for us. But above all, their support is stunning. Fast reply, fast delivery and very polite. Would love to use another app from the provider. I recommend this app.

thegiftio
미국
앱 사용 기간 3일
2021년 11월 12일

For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.

Candyor
프랑스
앱 사용 기간 2개월
답글 True Crafts (by BSS Commerce)개 2021년 11월 14일

Thanks for your valuable words.

1. About the management dashboard:
We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding.

2. About the referral program for customers only:
I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends.

In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only.

Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop Support Team.

2021년 10월 14일

I am still at the beginning but so far I am happy with it. I really want to come back here in a few days and give 5 stars.

LIFELONG
스웨덴
앱 사용 기간 대략 1개월
답글 True Crafts (by BSS Commerce)개 2021년 10월 18일

Thanks for your valuable words.

It would be great if you could let us know your needs so we can understand you more and consider doing them in the future.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop support team.

2021년 10월 31일

This app is wonderful! I loved it! The customer service is extremely fast and wonderful! I 100 percent suggest it.

Hunny Life
미국
앱 사용 기간 대략 24시간
답글 True Crafts (by BSS Commerce)개 2021년 11월 14일

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

2023년 1월 3일

Very responsive customer support. Jolie Nguyen really knows what she is doing. However, the app has very limited customization. But the good thing is you can request a feature or ask them to do the customization for you.

Barrel Point Surf
미국
앱 사용 기간 대략 18시간
답글 True Crafts (by BSS Commerce)개 2023년 1월 5일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2021년 11월 2일에 편집됨

Very helpful suport. Answered within just a few minutes and helped me to get my problems solved. I do also like the possibilities to change the translations, appearance, etc. Totally can recommend the app!

Asal Orangen
독일
앱 사용 기간 대략 10시간
답글 True Crafts (by BSS Commerce)개 2021년 11월 14일

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.