整體評分
5
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年2月6日

From day 1 Jena has been extremely helpful, and very quick to respond to any questions or requests we have. Even if the app doesn't have a specific feature, they are quick to discuss options of what will be possible, and how long it will take to develop a fix for our issue, or the feature we are requesting. Extremely helpful, supportive, and friendly.

eto
英國
使用應用程式 6個月
BSS Commerce 已回覆 2024年5月3日

Thank you for your 5 star review!

We are very pleased that you are satisfied with Jena's support. We always strive to respond quickly and helpfully to your questions and inquiries.

Thank you again for your feedback!

2023年12月28日

My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.

The Dung
澳洲
使用應用程式 2天
2023年11月21日

This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!

CannaIbiza
西班牙
使用應用程式 大約2個月
BSS Commerce 已回覆 2023年11月22日

Thank you so much for your 5 star rating!

We are so glad to hear that you find the app well designed and easy to set up and customize. We especially appreciate your positive comments regarding our customer service - we are always here to help provide a friendly, quick, and effective experience.

Thank you again for your review!

2023年8月13日

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

KBlessd Butters
美國
使用應用程式 20天
BSS Commerce 已回覆 2023年8月18日

Thank you so much for your 5 star rating!

We are very pleased to hear that you are so impressed with our agent's exceptional customer service, response time, and follow-up skills. We appreciate your feedback and strive to continue providing an excellent user experience.

2023年8月11日

Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.

La Cave Éclairée
法國
使用應用程式 22天
BSS Commerce 已回覆 2023年8月18日

Thank you for your kind words!

We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application.

Thank you again.

2021年10月28日

I love this app, it's easy to set up and does exactly what I need. My refer-a-friend page looks great! I also recommend their customer service, Paige answered all my questions and was super friendly. Thank you for your patience!

Maternelle
紐西蘭
使用應用程式 2年多
BSS Commerce 已回覆 2021年11月14日

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

2021年9月17日

Does what it promises and on top of that offers great support if you have questions or difficulties setting this up!

Mets Wijnen
荷蘭
使用應用程式 2年多
編輯時間:2022年3月2日

Very nice app. The support is really good and they are making some customisations for me, free of charge, which will make it fit my store even better. A big thank you Thank you to Stephanie and Amber for their hard work in organising this with me and the technician Tung for making the customisations possible. I would definitely recommend this app if you are looking for a referral app, it is very simple to use, does a good job and has a great free plan. Whereas others are quite expensive and complicated.
Does the job of referrals well, I'm hoping that with the changes I can start to se some real good results.

Plants by Woodlark Nurseries
英國
使用應用程式 2年多
BSS Commerce 已回覆 2022年3月3日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年10月12日

I requested help to know how it works and there were many questions in my maind Jennie the support agent were really very coopareative and helpfull, she was available all times I needed assistance also she prepared a demo on how to use the program for the clients, so she saved the time of asking too many questions to md.. simply she made my life easier and hoping the program will help to increase the sale in my store. She is one of the most understanding, friendliest and fast-acting support that I encountered. I would like to thank the technical guy Nguyen The Huy. he has been checking quickly and thoroughly all my problems. this bloop app is fantastic; it is simple to use and does exactly what I require. my referral page looks fantastic and is easy to use! I also recommend their customer service, which was extremely pleasant. we were able to customize the design to the webshop's style thanks to the fantastic support. special thanks to the team; I'm thrilled to be working with the BSS commerce team, especially Jennie!

TheLiliesBoutique
阿拉伯聯合大公國
使用應用程式 接近2年
BSS Commerce 已回覆 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年3月1日

Great app and it has all functions I need, Amber and Tung were very helpful and they addressed all technical questions I had. The customer service is very friendly

PORTRAIT MY PET
英國
使用應用程式 接近2年
BSS Commerce 已回覆 2022年3月3日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!