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good
Good app with great support!
They patiently guided me in regards to bots attacking my checkout and what needs to be done to stop it. And after some time - the bots gave up!
Thank you!
In the last weeks, quite often we don't have access to the Visitors Analytics (Failed, try again). Happens that lasts a minute of ten. Besides that the app is very good. Say: 4,5 stars !
Thank you for your review. In order to maintain better performance of our app, our system backend will clean up redundant data during weekends when there are fewer online users, which may cause a delay in the response time on the app's frontend interface and result in some merchants experiencing temporary difficulty accessing the app's interface. This process usually lasts for 10 to 20 minutes. Please don't worry if you encounter a situation where the app's frontend interface cannot be opened, as the app's functionality is still operating normally during this time, but the frontend interface may not be displayed temporarily. And the APP will be back to normal in few minutes. We apologize for any inconvenience caused and appreciate your understanding.
satisfied with the app overall. However looks like there may be room for improvement since I am getting an error message from time to time the last few days :"Failed, Try again". I would certainly give it a rating of 4.5 stars otherwise.
I've only been using this app for about a week and I love how much insight and control it gives you. I've asked a couple of questions to the team and got really good and in depth replies. I can see myself a long term customer especially with how cheap it is.
I would rate this app a solid 5 start but I got to deduct one because of their tactic to influence reviews. On the app they have a 1 to 5 start review button, if you select 5 star it sends you to the Shopify app store page so you can fill an official review. On the other hand if you select less than 5 stars on the app they send you to their own contact form instead in an attempt to divert any non 5 star review away from the official app store. If you ask me that's a bit dishonest since its done to mislead potential customers by influencing reviews.
I'm more than happy to change my review to 5 star if they change that practice.
I have some issues with APP. Not very sure what happened to my store with the APP at this stage but David is offering very prompt service and offered to help.
Appreciate it.