Note globale
4,2
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 12 septembre 2021

The product feed is super slow and not responsive at time. This is designed for small stores with 40k less products.

Cable5
Afrique du Sud
Plus d'un an d’utilisation de l’application
Bob Group (Pty) Ltd a répondu 1 février 2021

We're so sorry to hear that you are not happy with our app. We try to offer our customers a truly seamless fulfillment experience to make their order processing, fulfillment and shipping as simple as possible.

21 février 2020

I received such great support and service from Aubrey at uAfrica! Made this whole overwhelming experiencing so seemless. He was patient and calm and went through the steps slowly and made sure i understood. Happy to use Africa!!

Kairos Originals
Afrique du Sud
24 jours d’utilisation de l’application
17 mars 2021

uAfrica is a MUST for any e-commerce business in South Africa wishing to scale and streamline its logistical operations. It took us some time to make the change, ever since, our business increased over and over. The value this company brings to your business is priceless. We will never go back to the "old way" of doing logictics. Well done team uAfrica!!

JungleAquatics
Afrique du Sud
13 jours d’utilisation de l’application
17 mars 2021

The app is very simple and convenient to use. Didn't take me long to figure out how to work the system.

Pollywiggles
Afrique du Sud
9 mois d’utilisation de l’application
14 février 2018

Don't bother. Terrible service. Very 1st customer order not collected as scheduled. They phoned the a few days later, enquiring how the service was and when I mentioned what had happened they blamed the second party courier, but we had checked with them and they did not have a ticket on their system. They promised to resolve the issue. Yet still no call 6 days later. Unreliable.

Vapestreet Co Za
Afrique du Sud
17 jours d’utilisation de l’application
25 février 2023

If you are on a Basic Shopify plan, the integration between Shopify & Uafrica is amazing, it's easy and simple and saves you from purchasing the more expensive plan as it allows you to save time when booking a courier to collect parcels - your addtional cost though is printing waybills unless you have the stickers/trackers provided by someone like the The Courier Guy. They are also able to offer you better pricing for courier charges due to large volumes. That's your 2 stars.

The bad part is the courier companies they have chosen to align themselves with, where the service is pathetic and some do not take resonsibility in an event where your parcel goes missing, stolen or gets lost in order for you to see which companies provide LIMITED liability cover, you have to read their policies etc on their website. In other words, if ANYTHING goes wrong Uafrica takes no responsibility and neither do the courier companies who do not provide you with this limited liability cover.

Think twice about choosing the cheaper courier companies as they give you the most problems namely: Internet Express & Skynet.

Uafrica has a brilliant setup which makes shipping easy, but they fail us businesses by not stepping in when there are issues relating to courier companies and their service. I feel as the "middle man" they should act on it, and should have all courier companies align to a set Uafrica policy and procedures rather than the couriers own. This would allow all parties to have a fair chance when disputes arise regarding poor service, theft & loss.

Atlas Trading Company
Afrique du Sud
11 jours d’utilisation de l’application
13 février 2018

Fantastic app,visit my store www.wishwatch.co.za

Wishwatch
Afrique du Sud
36 minutes d’utilisation de l’application