Bob Go smart shipping solution

This app is incredibly user friendly! - Its so simple - choose your preferred shipper, fulfil, then print your waybill. The courier companies on the preferred list are efficient too!!

HIGHLY RECOMMEND!!! Having used this app since it basically began, it's only got better and better and BEST! The streamlined way my logistics, pricing of it and time I now have to spend on the growth of the site makes every cent worthwhile! Their pricing from couriers is better than you will get direct and the amounts they have to help make choice for you the business and the consumer all-round better! Their customer service team is WORLD CLASS, in fact, BEST IN CLASS by far too! It is seamless, effortless and arguably the best app I have on my store in 6 years on Shopify!

Pros - User friendly and hugely convenient - Good set of couriers
- Good customer support
- No major glitches so far
- Mostly fair pricing
Con
- Extremely high pricing for having more than 1 shipping location.

This service is amazing and has saved me so much time and money! Customer service has always been good, especially on the technical side. It is also great that I can pick between couriers.

Idea behind the app and ease of use to intergrate with your shopify store is awesome, but seems that have the only system specific to south african courier market so hold bit of a manopoly on this integration with shopify stores

For the concept I give 5 stars but for service and the rest negative stars, less than 0
Initial intorduction is great, but there are few clever things in way it is structured, as in all prices reflected do not include VAT you have to manually caluculate this on each quote and billed item or you will get big surprize, think this was set out purposefully in this way to make them look cheaper when really they not, deception tactic.

Then certain designs are place in hidden or user end place in such a way that you misunderstand them and what you are getting (also seems stretegically placed to mis them so they can not be held liable), so if you take higher plan and pay lot more for your shipping thinking you getting insurance cause you paid more, you are not. even though you pay much higher premium you only get insurance if you tick and add a value hidden right at bottom where you easily miss it and this not explained to you. Further more if you do take insurance each quote/item then the price gets inflated substantially, so the extra you pay to get shipping insurance for the plan is kind of an SCAM as all you paying 3 times the premium for is to be allowed to use insurance not actually getting it, that is like saying if you buy a 340ml coke for R10, you get the 340ml coke, but if you pay us R30 for that same 340ml coke, we still only give you 340ml but we now allow you the option to buy a second coke for R12 instead of R10.... I mean it makes no sense

Then once you are over few months with them, you become the little guy where your business no longer matters and you just become someone they do not care about rectifying problems with, find solution or willingness to help it is easier just to blame you or the carrier

Also warning do not accept DAWN wings as there one of their carriers you will get endless problems and poor customer satisfaction, majorly effecting your business. Uafrica couldnt be bothered to assist you and would rather blame you or the carrier. They are not willing to remove or replace this horrid carrier when they know very well they and yu get bad reputation using them

If you guys find another option besides uafica please use the alternative. As they are the big guys much like vodacom where you do not matter, nor do your clients from service point of view

I have also had my business lines stolen by one of their carriers.... FYI

The best decision I have ever made for my business! uAfrica has made my shipment and fulfillment process so easy and profitable. Orders seamlessly load onto my uAfrica dashboard and make fulfillment a breeze. Quotes from various couriers are well priced and their service is quick and professional. I also only have praise for the manner their support staff treat me and my staff.

A great product thank you guys. It was so easy to integrate into bidorbuy with certain rules applying. The support team is awesome! It makes life so easy

The combination of UAfrica and Shopify is super powerful. It really helps with saving costs over the long-term as it teaches you that each courier company has strengths and weaknesses and when to use them for what application. It's genius. The support from UAfrica in particular is reliable and efficient.

Integration is easy and the app does what it needs to. The only thing required is for the app to handle overseas delivery as well. Spoken to all three the courier companies used by UAfrica and they all do overseas delivery, why not make this available, this will boost my sales.

Always great service and very convenient syncing. Very happy to use them and probably wouldn't change at all.