Anmeldelser (449)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 71 % af bedømmelserne er på 5 stjerner
  • 11 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 12 % af bedømmelserne er på 1 stjerner
14. januar 2021

Simran was great helping us with everything we needed. They made the whole installation process very simple & helped with any issues. Navjot was also great when first installing the app

Good Liverpool
Storbritannien
Cirka en måned bruger appen
BOLD svarede 20. januar 2021

Thank you so much the review! Very happy to hear that Simran and Navjot were able to help you out with any issues of questions. Please feel free to checkout our Help Center and Live Chat if you have any further questions.

8. marts 2021

great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.

PH5B Cosmetics INC
USA
Næsten 2 år bruger appen
BOLD svarede 10. marts 2021

Thank you for your review. We are happy that we were able to find alternate solution to get you going! Thank you for choosing Bold.

9. juni 2021

Customer service live chat was great. got everything I needed. The only downside is I had to wait for each question to be answered. Possibly serving multiple people at once. Other than that Gagandeep was pleasant and knowlegeble!

The Crafty DIYer
Canada
Næsten 2 år bruger appen
BOLD svarede 15. juni 2021

Thank you for the review! Kudos will be passed along to Gagandeep.

18. september 2023

The application doesn't have all of the bells and whistles that I would like. I would like to be able to isolate and export more of my business date via CSV and I'm unable to do so. What I will say is that the customer service is "bar none" every interaction is friendly, the representatives are knowledgeable, and more importantly patient. Great service is hard to come by these days but, not with this web based organization. I spoke with Irfan today and the experience was most delightful to say the least. Thank you!

SoulFULL Eats
USA
Næsten 2 år bruger appen
BOLD svarede 27. september 2023

Thanks so much for your review and valuable feedback. Feedback such as this is extremely valuable to us and we'll be sure to take this into consideration. We are also thrilled to read your glowing words about our support. Thanks so much for writing in and thanks for choosing Bold!

29. maj 2021

I am brand new to Bold. I'm eager to get it up and running. I had some initial problems with set up but GUARAV stuck with it until it was resolved. Earlier, the onboarding team of Colin was very helpful too. He was with another person and I apologize I can not remember her name but I got the impression she may have been the supervisor) While I have not had a test run with sales yet, so far this has been a pleasant experience. I'll update as we being to make sales.

Nancy Thomas Gallery
USA
Næsten 2 år bruger appen
20. januar 2021

Gaurav was amazing at tech support. So helpful with all types of questions. The platform is great and the support is better! This will definitely help our company succeed!

BabaCoffee
USA
Cirka en måned bruger appen
BOLD svarede 2. februar 2021

Thank you so much for the review! We are more than thrilled to hear that our team has helped set you up for success. Wishing you all the best with your coffee subscriptions!

22. november 2023

Krupa was a big help! Thanks so much!

My Runway Eyes
USA
Cirka en måned bruger appen
BOLD svarede 30. november 2023

Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!

Redigeret 31. maj 2023

Perfect customer service !! Jade Buhler was amazing to help me set up the subscription the way I wanted. Love the app so far, it integrates really well on my webesite.

KIAGO Nutrition
Canada
Cirka en måned bruger appen
BOLD svarede 2. juni 2023

Feedback like yours make our day! We are so happy to hear that you are enjoying Bold Subscriptions. We will be sure to pass along your kind words to Jade. Thanks for writing in!

11. januar 2022

The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.

eJuiceDB
USA
Mere end et år bruger appen
BOLD svarede 12. januar 2022

Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking forward to watching your subscriptions grow. Thanks for choosing Bold!

1. oktober 2021

Customer support has been awesome - Kelsey was very helpful. The app works well for what we're doing :)

Strange Love
Canada
Mere end et år bruger appen