Bold Subscriptions , 379 Rezensionen

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 70 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
17. August 2021

Great customer service by Nir today! We had a bug in the app but he fixed it within minutes of opening up the live chat.

NOMO
Vereinigtes Königreich
Fast 3 jahre mit der App
BOLD hat geantwortet 18. August 2021

Thanks for the review. Happy to hear that Nir was able to find a solution for you quickly.

20. Juni 2022

I have issues every once in a while, but the support is great and issues never go unresolved. If you are lucky enough to chat with Esha, you'll know you are in good hands!

Garden Nook Box
Vereinigte Staaten
Mehr als 2 jahre mit der App
19. Februar 2021

Great customer service provided in a timely manner (by their rep Evan) to resolve a complicated issue that I had. I appreciate the user-friendly design that the app provides as well. Definitely recommend!

Good Robot Brewing
Kanada
Mehr als 2 jahre mit der App
BOLD hat geantwortet 22. Februar 2021

Thank you for your review. We are so thrilled that Evan was able to resolved the issue you were having. Thank you for the recommendation and thank you for choosing Bold!

12. Juli 2021

The customer service with this product is fantastic. Gaurav is always quick to respond and has a solution on hand. If he does not know the answer he always tries to help. It makes it a pleasure to use the product.

Nokular
Vereinigtes Königreich
Mehr als 2 jahre mit der App
BOLD hat geantwortet 12. Juli 2021

That is fantastic that Gaurav was there to help you! We appreciate the review and thank you for choosing Bold.

Bearbeitet am 5. April 2021

I've updated my review based on a response from Laurel. She clarified the problem was resolved, however subscription renewals will process throughout the day on the first of the month. I appreciate the customer service and help in making sure I'm taken care of.

Julie Did It Studios
Vereinigte Staaten
Mehr als 2 jahre mit der App
BOLD hat geantwortet 5. April 2021

Thank you for the feedback, we truly are sorry for the experience you had with the app. Our team is looking into resolving this for you, indefinitely! We want to be sure that you are taken care of.

31. Dezember 2020

Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!

Bark Dash
Vereinigte Staaten
Mehr als 2 jahre mit der App
BOLD hat geantwortet 7. Januar 2021

Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.

8. März 2023

Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.

Barnacle Foods
Vereinigte Staaten
Mehr als 2 jahre mit der App
BOLD hat geantwortet 9. März 2023

Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!

Bearbeitet am 22. September 2021

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com

One Happy Coffee
Vereinigte Staaten
Mehr als 2 jahre mit der App
23. Dezember 2020

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

Find Your Farmer
Vereinigte Staaten
Mehr als 2 jahre mit der App
BOLD hat geantwortet 28. Dezember 2020

Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !

19. März 2021

An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.

The Right Roast
Vereinigtes Königreich
Etwa 2 jahre mit der App
BOLD hat geantwortet 19. März 2021

Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!