Rezensionen (424)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 70 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 4 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
12. Februar 2021

Great customer service. The person I spoke to, Sid, was incredibly helpful in customizing the widget to meet my needs. Really appreciate it.

ROAM Homegrown
Vereinigte Staaten
6 monate mit der App
BOLD hat geantwortet 12. Februar 2021

Thank you for your review. We are thrilled that Sid was able to help you, thank you for choosing Bold!

22. September 2021

As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.

Marigold Coffee
Vereinigte Staaten
6 monate mit der App
BOLD hat geantwortet 24. September 2021

Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.

2. Februar 2021

Great support that replies quickly. Product seems to be well built and serves its purpose. Customizable and reliable.

Hide™
Vereinigte Staaten
6 monate mit der App
BOLD hat geantwortet 2. Februar 2021

Thank you for your review! We are so pleased that we were able to assist you quickly. Thank you for choosing Bold!

7. Juli 2022

App is great! I'm leaving a review because customer service is the best here. They take care of you even if you are cancelling (not utilizing the features right now but will in the future). Also, Bold is the only solid app I have found for recurring subscriptions. It's complicated to create recurring orders and they handle everything for you and make it simple.

Peak Performance Nutraceutics
Vereinigte Staaten
6 monate mit der App
13. Mai 2021

I worked with Simran who answered all my questions and resolved all my issues. A really great experience!

PawPlex Labs
Vereinigte Staaten
5 monate mit der App
BOLD hat geantwortet 14. Mai 2021

Appreciate the review. We'll make sure to pass the positive feedback along to Simran. Thanks again for choosing Bold.

1. April 2021

A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very proactive to suggest further improvements and made changes on my behalf. It was very seamless process and he was incredibly helpful!! Now, I highly recommend this app as I know I will get hands on support immediately when there is an issue.

The Truly
Kanada
5 monate mit der App
BOLD hat geantwortet 5. April 2021

Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly for your recommendation!

17. März 2021

Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.

OneZeroZero
Vereinigtes Königreich
5 monate mit der App
BOLD hat geantwortet 19. März 2021

Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!

8. November 2021

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

BW Blacksmith
Vereinigte Staaten
5 monate mit der App
BOLD hat geantwortet 9. November 2021

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

6. August 2021

Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción

Saving The Amazon
Spanien
5 monate mit der App
BOLD hat geantwortet 10. August 2021

Thank you for the review! Appreciate the praise for our Help Centre.

2. Februar 2021

I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.

Bringitup2020
Vereinigte Staaten
5 monate mit der App
BOLD hat geantwortet 2. Februar 2021

Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!