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Great customer service. They help me set up the store front and work Sunday to answer my questions. I am just at trial not even paying the full month yet. You know you can trust partners like this. I know Laurel would say this is part of her job. But I also know not every company nor everyone would do that. Thank you
This makes us happy to help! We are so glad that Laurel was there to help you set up and answer all the questions you had. Whenever you need us we will be there to support, ...
Kelsey is the bomb! Thanks for your help!!! I ran into an issue and Kelsey was kind enough to assist me and walk me through how to solve it.
Appreciate the kind words. Kudos have been passed along to Kelsey.
Great app and better customer service. Kelsey was a huge help and provided a detailed and clear explanation for how to solve our issue.
Thanks!
We are so happy to hear you are enjoying our app and our customer service. We will be sure to pass along your kind words to Kelsey as well. We are always happy to help! ...
I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok ...
Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you ...
Excellent support from Nir who solved my problem and took time to explain my confusion. Really great customer service! thanks so much.
Thank you for your review. So thrilled that Nir was able to solve your problem, we are always happy to help. Thank you for choosing Bold!
We have used Bold Subscriptions for over three years to bill our monthly recurring Shopify accounts. Have experienced virtually no issues and have had great support when required. Love the new app dashboard. Would highly recommend to any business needing a reliable customer billing platform.
Glad to hear it! Thanks for taking the time to leave a review.
Simran was extremely helpful when we need to clarify if bold subscription app could meet one of our needs! and it can! great app and is very flexible!
Thank you for your review. We are so pleased that Simran was there to help you and so happy that you are liking the Bold Subscription app. We are always happy to help!
Im new to setting up subscriptions and had no idea where to start. I contacted support and Simran was amazing! He was fast in his responses and did exactly what i needed help with. Thank you so much!
Thank you for your review. We are so happy that Simran was able to help, it's always our pleasure to help!
Jericho has been a huge support in helping me set up the subscription service to my website. He's helping me to work through my lack of tech knowledge and I'm almost ready to launch because of him!
Thank you for your review. We are thrilled that Jericho was there to help you with the set up. Looking forward to your launch!
Hello there,
Thanks a lot for helping me to install the app on my shopify store i really do appreciate it!
Thank you for your review. We are always happy to help. Thank you for choosing Bold!