Bold Subscriptions , 379 Rezensionen

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 70 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
20. Januar 2021

I have not used the app yet, but the customer service so far has been incredible! Waiting for them to install my app and then i can give better feedback

ChampionCoffeeCompany
Vereinigte Staaten
2 monate mit der App
23. Dezember 2020

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Melatta
Vereinigte Staaten
19 tage mit der App
Bearbeitet am 12. Januar 2021

Note:
As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page and when I had problems, the online chat support teams help me out timely and kindly.

東京ヴィーガン餃子
Japan
15 tage mit der App
BOLD hat geantwortet 12. Januar 2021

Thank you so much for the feedback! Very happy to hear that you found our online chat time timely and helpful. Wishing you all the best with your subscription business!

27. November 2020

When will the Japanese language support be available?
When will the Japanese language support be available?

submee
Japan
7 tage mit der App
Bearbeitet am 12. November 2020

Update: Oli reached out and was quite helpful and overall pretty responsive to everything I've said. Can't fault the customer service! The description above for the app still doesn't fully align with what it's capable of and the images likewise seem a bit misleading. It seems as though they really want you to get the app based on what it might be capable of in several months time rather than what it's capable of now. I guess that's reflected in the current price of £0, but it does still set expectations without matching them. It seems pretty limited, quite frankly. The description above states "Set custom delivery intervals using flexible logic, including length of time, specific dates, day of the week, set number of deliveries, and more — or let your customers select their own frequency." but there's no option for setting a day of the week (only date), nor specifying number of deliveries... I can't imagine what "...and more" refers to because the listed features don't even seem to actually be there. No option for prepaid subscriptions, which seems like a pretty crucial thing in the lead up to christmas.

manifestocoffee
Vereinigtes Königreich
6 tage mit der App
BOLD hat geantwortet 12. November 2020

Thank you so much for your valuable feedback. At launch Bold Subscriptions is offering basic subscription intervals and more customized options will be coming soon. Our team is correcting the description to reflect current functionality. As with any new launch, we are very interested in learning which features and functions you would like to see in our app. One of our Product Experts has reached out about possibly testing some of our new features. Keep an eye on your inbox as we'd love to further the conversation!

21. März 2021

We decided to try Bold Subscriptions because of the ease of installation and the nice documentation. Indeed, the setup was very quick and straightforward. Creating subscription groups was a true breeze. Unfortunately, their new version of Bold Subscriptions is only in english and is incompatible with translation apps (confirmed by Bold support). This makes the app unusable for a shop that is not in english. Perhaps I will reconsider when they do implement functionality for other languages! If you only need english, this is the app for you, it is very solid.

Café Céleste
Kanada
5 tage mit der App
22. Mai 2021

Maybe im dumb, but im looking for app that can create a automatic subscription ex. 10$ a month every month regardless of what product they buy? the subscription is not based on the product but more of a memebership that allows them to buy off the site, cant this app do it?

Mystra
Dänemark
2 tage mit der App
Bearbeitet am 16. November 2020

Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!

Natural Chef
Vereinigte Staaten
Etwa 6 stunden mit der App
BOLD hat geantwortet 19. November 2020

Thank you so much for the feedback. We are working rolling out new features and fixes, so if the app wasn't the right fit right now I really recommend coming back and testing it out in the future.