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We have used BOLD for YEARS and they have always been amazing and offer the best support. We have over 1,000 subscribers and they keep coming out with new features. On occasion we have a few gateway issues with payment processing, but they are always super quick to respond. Not only that our customs love how easy it is to sign up, change and edit their subscriptions. I HIGHLY recommend this app to anyone who is looking for a good subscription app for their business.
LOVE to hear this!! Thank you so much, and just you wait... even MORE exciting features coming soon! We're on a mission to make Bold Subscriptions the Highest Converting, and Highest subscription optimizing app on Shopify period 💪
Chintak was awesome! Helped me figure out the issue very easily!
Chintak helped me when I didn't want to be helped. I wanted him to just do it all! But with some breath work, a bit of patience and his PATIENCE combined we had success in less time then I'd expected.
BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.
I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!
Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you
Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!
I had a quick issue with setting my default from subscription to one-time purchase and Krupa was able to help me quickly with a screenshot and quick video. I have had bold for 3 years and their customer service is really good.
Glad we were able to help resolve the issue. Thanks for the kind words!
V2 has been great for us.
I needed a few things yesterday, and the service was fantastic. Fast, responsive. Able to do customizations.
So glad we were able to help! Thanks for 5 Stars!
This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2.
Excellent!
Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a perfect way for it to be used!
The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!