Bold Subscriptions , 379 reseñas

Calificación general
4,3
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
27 de noviembre de 2020

Usman has been very helpful, twice. The app is now set up; I'll have more feedback about the app within one month.

O-FIVE RARE TEA BAR
Canadá
Casi 3 años usando la aplicación
BOLD respondió 2 de diciembre de 2020

Thank you for your review. We are really glad that Usman was there to help you and very excited that Bold subscriptions is ready to go on your store! We are always there to help if you need us.

17 de agosto de 2021

Great customer service by Nir today! We had a bug in the app but he fixed it within minutes of opening up the live chat.

NOMO
Reino Unido
Casi 3 años usando la aplicación
BOLD respondió 18 de agosto de 2021

Thanks for the review. Happy to hear that Nir was able to find a solution for you quickly.

20 de junio de 2022

I have issues every once in a while, but the support is great and issues never go unresolved. If you are lucky enough to chat with Esha, you'll know you are in good hands!

Garden Nook Box
Estados Unidos
Más de 2 años usando la aplicación
19 de febrero de 2021

Great customer service provided in a timely manner (by their rep Evan) to resolve a complicated issue that I had. I appreciate the user-friendly design that the app provides as well. Definitely recommend!

Good Robot Brewing
Canadá
Más de 2 años usando la aplicación
BOLD respondió 22 de febrero de 2021

Thank you for your review. We are so thrilled that Evan was able to resolved the issue you were having. Thank you for the recommendation and thank you for choosing Bold!

12 de julio de 2021

The customer service with this product is fantastic. Gaurav is always quick to respond and has a solution on hand. If he does not know the answer he always tries to help. It makes it a pleasure to use the product.

Nokular
Reino Unido
Más de 2 años usando la aplicación
BOLD respondió 12 de julio de 2021

That is fantastic that Gaurav was there to help you! We appreciate the review and thank you for choosing Bold.

Fecha de modificación: 5 de abril de 2021

I've updated my review based on a response from Laurel. She clarified the problem was resolved, however subscription renewals will process throughout the day on the first of the month. I appreciate the customer service and help in making sure I'm taken care of.

Julie Did It Studios
Estados Unidos
Más de 2 años usando la aplicación
BOLD respondió 5 de abril de 2021

Thank you for the feedback, we truly are sorry for the experience you had with the app. Our team is looking into resolving this for you, indefinitely! We want to be sure that you are taken care of.

31 de diciembre de 2020

Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!

Bark Dash
Estados Unidos
Más de 2 años usando la aplicación
BOLD respondió 7 de enero de 2021

Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.

8 de marzo de 2023

Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.

Barnacle Foods
Estados Unidos
Más de 2 años usando la aplicación
BOLD respondió 9 de marzo de 2023

Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!

Fecha de modificación: 22 de septiembre de 2021

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com

One Happy Coffee
Estados Unidos
Más de 2 años usando la aplicación
23 de diciembre de 2020

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

Find Your Farmer
Estados Unidos
Más de 2 años usando la aplicación
BOLD respondió 28 de diciembre de 2020

Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !