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***UPDATE 08/18/2021*** I have been the neediest customer ever. Gagandeep helped me out most recently and was awesome. Bold customer service has been top-notch! Thank you for helping your PITA customers!! :) ***ORIGINAL REVIEW*** I am on V1 of Bold Subscriptions. Once the full functionality of V1 is on V2, we will migrate over. Customer support is great! Aman has been beyond helpful and quick in helping me work through troubleshooting.
Thank you for the kind review! We are so happy that Aman was there to help you find a solution to your issue. Thank you for choosing Bold.
Brilliant!! Sid was extremely helpful too with setup! Would highly recommend this app...as easy to setup and easier to manage than others available.
Thank you so much for the review and recommendation! We are so happy to hear that Sid was able to help you out, and that you are finding the app easy to set up and manage.
Bold has been great to work with! Fast and friendly customer service. My associate Kelsey was able to fix a problem that would have taken me days to fix.
Thank you for the kind review! We are so happy that Kelsey was there to help you. Thank you for choosing Bold!
Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.
Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.
I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!
Thank you for your review. We are so happy that Nir was there to help you!
Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.
Thanks for the review. We are are so happy you love the app!
Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!
Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.
Bold Subscription app is not only wonderful and just what I need for my e-commerce site, but I am blown away by the level of support in customer service. Gaurav went above and beyond to meet my needs! Thank you!
Thank you for the kind review. We are so happy that Gaurav was there to help and it's our pleasure. Thank you for choosing Bold!
We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.
Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!
We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.
Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!