Reseñas (429)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
10 de agosto de 2021

Great customer service! I had a successful promo thanks to them! s/o to Jericho and the rest of the team who are extremely hands on!

SkincareEssentials
Estados Unidos
Alrededor de 2 años usando la aplicación
BOLD respondió 10 de agosto de 2021

Thank you for your review. We are so happy that you had a successful promo and that Jericho and team were there to provide you the support you needed!

30 de abril de 2021

Great app for subscriptions. Easy to customize and for clients to easily control and manage their subscriptions.

Goodness Gracious
Estados Unidos
Alrededor de 2 años usando la aplicación
BOLD respondió 4 de mayo de 2021

Thanks for the review, and thanks for choosing Bold. If you ever need assistance check out our Help Centre or email in. Always happy to hear from you and provide support.

17 de enero de 2022

Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.

mademensgrooming.com
Estados Unidos
Alrededor de 2 años usando la aplicación
BOLD respondió 18 de enero de 2022

Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!

10 de enero de 2022

Just off of on online help with Vineet. They were incredibly patient with our issue and fixed it seamlessly. Excellent customer service!

Littlemore Organics
Estados Unidos
Alrededor de 2 años usando la aplicación
5 de agosto de 2021

Kelsey was amazingly helpful and swift and thorough with her support. Helped me massively! Bold is head and shoulders above their competition

Winners Only Health & Wellness Ltd
Reino Unido
Alrededor de 2 años usando la aplicación
BOLD respondió 5 de agosto de 2021

Thanks for the kind words. Kudos have been passed forward to Kelsey. Appreciate you choosing Bold. We're always happy to help.

24 de octubre de 2023

Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!

Rhino Coffee
Estados Unidos
Casi 2 años usando la aplicación
BOLD respondió 8 de noviembre de 2023

We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!

12 de enero de 2021

Simran was very helpful with fixing some coding issues! He was patient with my needs and worked in a timely manner

Light The Candle Co
Estados Unidos
Casi 2 años usando la aplicación
BOLD respondió 20 de enero de 2021

Thank you for your review. Very happy that Simran was helpful and was able to solve your coding issues. Everything looks great!

19 de enero de 2022

The subscriptions widget on product pages looks very nice and the system works well. The only issue I have is that customers cannot pick shipping method themselves, but that's apparently a Shopify limitation.. The Bold customer service is really helpful, especially Nikhil did a good job with a fast fix of an issue!

naturebaby.dk
Dinamarca
Casi 2 años usando la aplicación
BOLD respondió 21 de enero de 2022

Thank you for the kind review. We are just so happy that Nikhil was there to help. Thank you for choosing Bold!

4 de marzo de 2022

Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).

Biomeology
Estados Unidos
Casi 2 años usando la aplicación
BOLD respondió 7 de marzo de 2022

Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps!
Thanks again for choosing Bold!

19 de febrero de 2021

Superb service and the subscription app is magic! I installed the app and had a few UX issues that needed to be resolved. I wasn't expecting it to be sorted over chat - thanks, Jericho! Well done bold, first-class service

BallBOX
Reino Unido
Casi 2 años usando la aplicación
BOLD respondió 22 de febrero de 2021

Thank you so much for your review. We are so happy that Jericho was there to sort out the issues you were having over chat, we are always happy to help! Thank you for choosing Bold!