Reseñas (429)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
4 de febrero de 2021

I wish there weren't so many updates that we need to reach out to customer service for:/ But it does the job

Beyond the Hot Room
Estados Unidos
7 meses usando la aplicación
BOLD respondió 4 de febrero de 2021

Thank you for the honest feedback and review!

16 de septiembre de 2021

Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!

Grand Dog Essentials
Canadá
7 meses usando la aplicación
BOLD respondió 16 de septiembre de 2021

Thank you for the review. We are so happy that Kelsey and Guarav were both there to help you resolve your issues. Thank you for choosing Bold!

8 de marzo de 2021

Gaurav was a HUGE help!! Fixing an issue that allows me to launch TODAY! Thank you!! Really impressed with the BOLD support on my first few days as a customer!

Nook & Cranny
Estados Unidos
7 meses usando la aplicación
BOLD respondió 9 de marzo de 2021

Thank you for your review. We are so happy that Gaurav was able to help you, we are so excited to see you launch. Thank you for choosing Bold!

8 de julio de 2022

Had some issues launching Bold but the team was amazing. BIG shout out to CHINTAK-superstar support!

Plant Crystals
Estados Unidos
7 meses usando la aplicación
BOLD respondió 24 de agosto de 2022

Thank you for your review! The team is always happy to assist with roadblocks that come up. Thanks for choosing Bold!

18 de octubre de 2022

Mohammed was extremely helpful in setting this up for me and it looks great and works well! I am really happy with it!

BIOLOGEN
Estados Unidos
6 meses usando la aplicación
BOLD respondió 20 de octubre de 2022

Reviews like yours make our day—thank you for taking the time to write in! We are always here to support you with anything you need. Thank you for choosing Bold!

23 de septiembre de 2021

The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)

Greenies
Estados Unidos
6 meses usando la aplicación
BOLD respondió 24 de septiembre de 2021

Thanks for the review! Kudos have been passed forward to Kelsey.

15 de julio de 2021

Great customer service and awesome app for subscriptions! The app alone is worth it for the customer service.

The Flower Market on 7th
Estados Unidos
6 meses usando la aplicación
BOLD respondió 16 de julio de 2021

Thank you so much for the kind words. We really appreciate your business and we will be there when you need us. Thanks for choosing Bold!

15 de marzo de 2021

Aryan Sharma was absolutely amazing in customer service and technical support, I was about to cancel my subscription due to technical difficulties; however this employee went above and beyond in a VERY timely fashion. Well done and thank you!

Thunder Mountain Coffee
Estados Unidos
6 meses usando la aplicación
BOLD respondió 16 de marzo de 2021

Thank you for your review. We are so thrilled that Aryan was there to help you resolve the technical issues you were experiencing. We really happy that you decided to stay with Bold. It looks great!!

19 de noviembre de 2020

I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!

Sonny Boy Jerky Co.
Estados Unidos
6 meses usando la aplicación
BOLD respondió 20 de noviembre de 2020

Thank you for your review! We are really happy to hear Clifford was able to guide you through the set up process. If there is anything you need assistance with we are always there to help!

Fecha de modificación: 23 de noviembre de 2020

Cody had excellent customer service and was prompt. He got my problem solved in a matter of a few minutes. Thank you Cody!! You're awesome!

Creative Mojo Studio
Estados Unidos
6 meses usando la aplicación
BOLD respondió 24 de noviembre de 2020

Thank you so much for the feedback. Cody is awesome! Thrilled to hear that he was able to provide great customer service.