Reseñas (383)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
14 de enero de 2021

Simran was great helping us with everything we needed. They made the whole installation process very simple & helped with any issues. Navjot was also great when first installing the app

Good Liverpool
Reino Unido
Alrededor de 1 mes usando la aplicación
BOLD respondió 20 de enero de 2021

Thank you so much the review! Very happy to hear that Simran and Navjot were able to help you out with any issues of questions. Please feel free to checkout our Help Center and Live Chat if you have any further questions.

20 de enero de 2021

Gaurav was amazing at tech support. So helpful with all types of questions. The platform is great and the support is better! This will definitely help our company succeed!

BabaCoffee
Estados Unidos
Alrededor de 1 mes usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you so much for the review! We are more than thrilled to hear that our team has helped set you up for success. Wishing you all the best with your coffee subscriptions!

26 de enero de 2021

App works great although would be great to see some more advanced featured being rolled out (custom start date) Support is excellent - Gaurav was awesome in fixing my issue and they really went the extra mile to make sure everything was all good

Aker Skincare
Reino Unido
Alrededor de 1 mes usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you so much for the valuable feedback! We will pass the feature. request for custom start dates back to our team. We are so thrilled to hear that the app is working well, and that Guarav was able to provide great support.

16 de enero de 2021

Fanatstic app, very slick and easy to manage. Lots you can customise for your customers too. Also very helpful support team with fast replies.

Smith and Munson
Reino Unido
Alrededor de 1 mes usando la aplicación
BOLD respondió 20 de enero de 2021

Thank you so much for the review! So happy to hear that our team has been able to provide quick and effective support. Please don't hesitate to reach out if we can help you with anything!

2 de febrero de 2021

Gaurav did amazing on customer support! He is a great trouble shooter who cares about customers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sister Betsy's Surf Wax | Hand Poured in Venice, CA
Estados Unidos
Alrededor de 1 mes usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you so much for your review! We are so thrilled that Gaurav did an amazing job! Thank you for choosing Bold.

20 de abril de 2021

Setting up this app and integrating it with my site was a bit confusing for me, but Simran from customer service helped me get it up and running in no time. Thanks Simran!!

ChewyzCandy.com
Estados Unidos
Alrededor de 1 mes usando la aplicación
BOLD respondió 20 de abril de 2021

We are so happy that Simran helped you! You were in great hands, thank you for your review! Thank you for choosing Bold.

27 de septiembre de 2021

Good app. Customer service is superb. Gursharandeep went above and beyond helping us. Our only gripe was that it does slow the loading speed somewhat, but that's inevitable with almost any app.

Den's Hot Dogs
Estados Unidos
30 días usando la aplicación
BOLD respondió 28 de septiembre de 2021

Thank you for your review. We are happy that the support team was there to help and especially Gursharandeep! We are always working on app improvements and really appreciate the feedback.

2 de febrero de 2021

just installed, I must have made an error somewhere in the code - but i popped on live chat and simran had it fixed within 10 minutes. I look forward to working with the bold team going forward if this is the ustomer service thats to be expected.

Ivy and Twine Candles
Reino Unido
28 días usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you for your kind review. We are thrilled that Simran was able to fix the error you were experiencing. We look forward to working with you as well, remember we are always there when you need us. Thank you for choosing Bold!

Fecha de modificación: 23 de agosto de 2021

Mayank was the representative that helped me. He was very knowledgeable and answered all of my questions thoroughly. I'm happy! I enjoy using the app.

Green Regimen
Estados Unidos
25 días usando la aplicación
BOLD respondió 24 de agosto de 2021

We are so happy that you are enjoying the app! Thank you for the kind review.

4 de mayo de 2021

Excellent customer service, they helped me to solve a problem, in this case with the Simran agent, it was very clear and concise, 100% recommended app.

Sol-ti Samples
Estados Unidos
25 días usando la aplicación
BOLD respondió 6 de mayo de 2021

That's great to hear that our support team was there to help solve your problem! Thank you for the recommendation and looking forward to seeing your subscriptions grow!