Bold Subscriptions , 379 reseñas

Calificación general
4,3
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
Fecha de modificación: 22 de enero de 2021

Although have not yet used Bold because there was a failure in integration between shopify and bold, i have spoken to customer service and they were of tremendous help. very passionate team Update: Integration was 100% successful thanks to the Bold team; thanks!
10/10 recommend.

CoroAid
Estados Unidos
2 meses usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you so much for the great review. We are so happy to hear that our team was able to set you up for success!

5 de octubre de 2021

App does exactly what we need, a few tweaks needed here and there but support have been very helpful

Smashed Grapes
Reino Unido
Más de 2 años usando la aplicación
12 de enero de 2021

After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!

Abi’s Bath Bombs
Reino Unido
2 meses usando la aplicación
BOLD respondió 20 de enero de 2021

Thank you for your review. We are thrilled that Simran was there to help you get all set up, we are super excited for your subscription!!

30 de abril de 2021

Great apps, still have some bugs to fix but the support service is really great. Nirav and Laurel are quick for the answer and help me correct some of the small problems.

xactnutrition
Canadá
Más de 2 años usando la aplicación
BOLD respondió 4 de mayo de 2021

Thank you. We'll pass along the kind words to Nirav and Laurel. Please reach out to our team or check out our Help Centre any time you need assistance. We're always happy to help.

22 de julio de 2021

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

Bizi: Vitamin Honey
Estados Unidos
Más de 2 años usando la aplicación
29 de enero de 2021

I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.

Pets Supply Depot
Estados Unidos
2 meses usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!

19 de noviembre de 2020

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

Alpeka
Estados Unidos
Alrededor de 2 meses usando la aplicación
BOLD respondió 20 de noviembre de 2020

Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!

Fecha de modificación: 19 de febrero de 2021

I rated this great app 4 stars because a couple of features very important for my website (and included in the description pages of the new version) are still not available on the V2 version. This is unlucky for us, but I am confident the developers will update the app soon, as promised. On the other hand, I rate 5+++ stars the support I received: questions about features, design tweaks, help with spam, and many other issues. Everyone I spoke to or chatted with was extremely helpful and competent. Gaurav, Gangadeep, Priyanka, a shout-out -and thank you :)- to all of you!

The Organic Wine Store
Estados Unidos
Alrededor de 2 años usando la aplicación
19 de mayo de 2021

I am having a horrible experience with V2... After 6 months of using it, I still cannot believe how poor this product is. I have had issues with every single part of it : customers unable to change their shipping addresses, their variants, their payement information... Nothing really works consistently with it and my customer AND myself have completely lost trust that we can rely on it. Some simple tickets have been open for over 5 months.... ridiculous. Every time I contact the support team, they answer quickly and are all kind and full of Sorries and apologies but it only makes me feel like im stuck in an abusive relationship... no improvements, no adjustments and no real action to change the situation are being done! All this to say that I am migrating away right now... I would NOT advice to go with this V2 version, not now anyways... only troubles in the horizon. I am super disappointed. On a positive note, they happily reimbursed me twice for the service (I imagine that they are well aware that their product is really bad right now...)

UNIK Printshop
Canadá
Más de 2 años usando la aplicación
BOLD respondió 19 de mayo de 2021

Apologies for the experience you had. I understand the frustration this must have caused. Our development team is constantly working to improve our apps. The feedback you've provided will go towards bettering Subscriptions V2 going forward.

1 de abril de 2021

5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.

Pet Friendly
Estados Unidos
Alrededor de 2 meses usando la aplicación
BOLD respondió 5 de abril de 2021

Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!