Reseñas (430)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
1 de abril de 2021

A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very proactive to suggest further improvements and made changes on my behalf. It was very seamless process and he was incredibly helpful!! Now, I highly recommend this app as I know I will get hands on support immediately when there is an issue.

The Truly
Canadá
5 meses usando la aplicación
BOLD respondió 5 de abril de 2021

Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly for your recommendation!

17 de marzo de 2021

Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.

OneZeroZero
Reino Unido
5 meses usando la aplicación
BOLD respondió 19 de marzo de 2021

Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!

8 de noviembre de 2021

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

BW Blacksmith
Estados Unidos
5 meses usando la aplicación
BOLD respondió 9 de noviembre de 2021

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

6 de agosto de 2021

Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción

Saving The Amazon
España
5 meses usando la aplicación
BOLD respondió 10 de agosto de 2021

Thank you for the review! Appreciate the praise for our Help Centre.

2 de febrero de 2021

I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.

Bringitup2020
Estados Unidos
5 meses usando la aplicación
BOLD respondió 2 de febrero de 2021

Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!

19 de octubre de 2021

This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.

LisaDove
Estados Unidos
5 meses usando la aplicación
BOLD respondió 20 de octubre de 2021

Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!

21 de abril de 2021

Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!

CocoTherapy
Estados Unidos
5 meses usando la aplicación
BOLD respondió 22 de abril de 2021

Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!

3 de febrero de 2021

**Jericho** did an amazing job helping me! He got my widget working when I could not get working. Really great support

Hygieia Skin Care
Estados Unidos
5 meses usando la aplicación
BOLD respondió 4 de febrero de 2021

Thank you for your review! We are happy to hear that Jericho helped you get your app working. We are always there to support you when you need!

12 de marzo de 2021

Excellent support from Nir! Best app for anyone doing subscriptions. Very easy to handle and simple set up.

Browny Coffee Roasters
Estados Unidos
5 meses usando la aplicación
BOLD respondió 12 de marzo de 2021

Thank you for your review. We are so happy that Nir was there to help you and we are super excited to see your subscription launch!

30 de julio de 2021

We love this app as it makes it so easy and convenient for our loyal customers to have product delivered to their door monthly. It also alows us to give them a discount. We really appreciate Kelsey who has walked us through how to customize it very easily.

Centenarius Nutrition
Estados Unidos
5 meses usando la aplicación
BOLD respondió 3 de agosto de 2021

Thanks the review. Kudos have been passed along to Kelsey.