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Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.
Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!
After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!
Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!
The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.
We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!
5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.
Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!
Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!
Thank you for your review. Happy to hear that Simran was able to help you with your questions and thank you for your recommendation. Happy New Year and best wishes in 2021.
My boy Nil was the best help. I appreciate his help so much. I dont know what i have done without him
Appreciate the review. Kudos has been passed along to Nir. Thanks for choosing Bold.
This app makes it easy to bring a subscription based business model to the marketplace. I wasn't completely understanding how to set up my subscription groups. I requested some chat assistance from the support team and Nir was with me quickly and helped me get everything worked out. In fact, I now call him "Magic Touch Nir" because his help was so clear and effective in helping me get the product working correctly on my shop. Thanks to the entire BOLD team for making GREAT apps that really help Shopify store owners stay focused on growing their business - not figuring out how to code to make something happen on the store. And, special thanks to "Magic Touch Nir" for the help and quick response!
Thank you so much for your kind review. We are very happy that Nir was there to help you and it's always a pleasure to help. Thank you for choosing Bold!
was great customer service. though we are still in free trial mode though so we shall see! thank you,
Thank you for the review. We are wishing you all the best with getting started your subscriptions! Please don't hesitate to reach out if you need any additional assistance. We also recommend checking out our Help Center for great articles about getting started!
Fantastic service and the live chat funcation has been brilliant!! this app is fab and id really like to thank priyanka for there help in getting my issue sorted!
Thank you so much for the great review! So happy to hear that Priyanka provided great service over live chat. Please feel free to reach out if you require any further assistance.
Simran was great helping us with everything we needed. They made the whole installation process very simple & helped with any issues. Navjot was also great when first installing the app
Thank you so much the review! Very happy to hear that Simran and Navjot were able to help you out with any issues of questions. Please feel free to checkout our Help Center and Live Chat if you have any further questions.