BOLD Subscriptions

The app is well designed, but very limited in what it can do without paying for custom coding. However, customer service is AMAZING! I've worked with a few agents, but Gagandeep was the best. She helped me resolve an issue that took a bit of back and forth with the team, but she hung in there with me until my issue with subscription frequency display was resolved. I'm happy with the app so far in it's basic form, but would love to see an out-of-the-box capability of building your own box with customers without a ton of extra coding work.

Although have not yet used Bold because there was a failure in integration between shopify and bold, i have spoken to customer service and they were of tremendous help. very passionate team Update: Integration was 100% successful thanks to the Bold team; thanks!
10/10 recommend.

After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!

App does exactly what we need, a few tweaks needed here and there but support have been very helpful

I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.

I am having a horrible experience with V2... After 6 months of using it, I still cannot believe how poor this product is. I have had issues with every single part of it : customers unable to change their shipping addresses, their variants, their payement information... Nothing really works consistently with it and my customer AND myself have completely lost trust that we can rely on it. Some simple tickets have been open for over 5 months.... ridiculous. Every time I contact the support team, they answer quickly and are all kind and full of Sorries and apologies but it only makes me feel like im stuck in an abusive relationship... no improvements, no adjustments and no real action to change the situation are being done! All this to say that I am migrating away right now... I would NOT advice to go with this V2 version, not now anyways... only troubles in the horizon. I am super disappointed. On a positive note, they happily reimbursed me twice for the service (I imagine that they are well aware that their product is really bad right now...)

Great apps, still have some bugs to fix but the support service is really great. Nirav and Laurel are quick for the answer and help me correct some of the small problems.

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.