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Customer service was great! The app works fine but it does need some adjustments. They just integrated with Shopify payments so customization is limited at the moment. However, this counts for every other subscription app on Shopify too.
Thank you very much for the informative review!
Needed some help installing and Simran was amazing - he went above and beyond to help me out. 5 stars for customer service!
Thank you so much for the review. We are very happy to hear that Simran provided great customer service. Wishing you all the best with your subscriptions.
Amazing app and great support. They helped me install the app 2x. as I changed my theme. They always replied to all my requests in a matter of hours. thank you!
Thank you for your kind review. We are thrilled you like the app and that our support team was able to help you. You are very welcome and if you ever need us we will be there to help.
App working great so far, and the customer service has been top notch! They helped us install and fixed an issue we had in one day. Ability to customize the text and the look is a plus for us also.
So happy that you are enjoying the app! we are always happy to help, thank you for choosing Bold!
We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.
Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!
Best customer service!! The only thing they need to add to this app to make it perfect is the buffer days!!! Other than that very happy with it! Managing 3000 subs should be a breeze! :)
Thank you for your review! We are so happy that our support team was there when you needed. It truly makes us happy that you are happy with the app. We really appreciate your feedback!
Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.
Thank you kindly for your review. We are always happy help in anyway way we can!
Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.
We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!
I have not used the app yet, but the customer service so far has been incredible! Waiting for them to install my app and then i can give better feedback
Although have not yet used Bold because there was a failure in integration between shopify and bold, i have spoken to customer service and they were of tremendous help. very passionate team Update: Integration was 100% successful thanks to the Bold team; thanks!
10/10 recommend.
Thank you so much for the great review. We are so happy to hear that our team was able to set you up for success!