Reseñas (429)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
19 de agosto de 2021

So far it's exactly what we needed here at the Doc of Detox. I'd give it 5 stars, but unfortunately it's missing a retroactive percentage discount. The good thing though, is that after getting great customer service from Kelsey, I felt comfortable that this is an issue that hopefully gets attention from the tech-people. I'm excited to grow WITH Bold!

Doc of Detox
Canadá
8 meses usando la aplicación
11 de febrero de 2021

I haven't actually utilised the app yet as we're still in the installation process. Gagandeep was very helpful and tried to speed up the support process for us. Thank you!

VITALITEA HAWAI'I
Estados Unidos
16 días usando la aplicación
BOLD respondió 11 de febrero de 2021

Thank you for your review. We are happy that Gagandeep was able to help you and get you going, we are excited for you to utilize the app. Thank you for choosing Bold!

3 de febrero de 2021

Customer service is very responsive and helpful! I've used this app in another store in the past and I'm looking forward to using it again in my new store. Thanks for your help, Evan!

FLAME Natural Decon
Estados Unidos
16 días usando la aplicación
BOLD respondió 4 de febrero de 2021

Thank you for your review. We are thrilled that Evan was able to help you. Very excited for you to use our app on your new store. Thank you for choosing Bold!

30 de diciembre de 2020

There is no easy "pause service" ability from BOLD subscriptions.
However, Gagandeep was extremely helpful in helping me find a workaround with the current infrastructure of BOLD. I very much appreciate the kind of customer service he showed.

Optimal Paw
Estados Unidos
8 meses usando la aplicación
10 de febrero de 2021

This app is GOOD. It can be better- and I think the team knows that. They need to have a buffer period, because right now you're having to manage each purchaser every month to ensure they don't get charged twice. Also, prepay option would be nice, and product add-ons to their subscriptions. I know it's a work in progress, and for what I'm doing right now, it's working. But the buffer period is a necessity!

GPigBox.com
Estados Unidos
12 meses usando la aplicación
BOLD respondió 11 de febrero de 2021

Thank you for your feedback. We are happy that the app is currently working out for you. We are constantly working on our app to make it better and your feedback is really important to us. Thank you for choosing Bold!

1 de septiembre de 2021

Fantastic app for selling our freshly roasted coffee by subscription. The v2 app's integration with Shopify Payments makes things so much easier for my business. This app will only get better as features (like prepaid subscriptions) get migrated over from the v1 app. Technical support from Nir has been faultless - I wish everyone could offer support as well as Nir has.

Quantum Coffee
Nueva Zelanda
7 meses usando la aplicación
Fecha de modificación: 27 de julio de 2021

UPDATE JULY 2021: still no ability to have pre-paid options, plus it double charges my customers constantly and when i reached out to bold, they basically said you're SOL. this app has tons of potential, but sadly i will be moving on to a different one after the next box cycles out. OLD REVIEW:
I'm extremely excited to add subscription boxes to my website. The ONLY thing I'm not happy about is the inability to add prepaid lengths or give as a gift with the v2 yet. I plan on launching this in March and to give as a gift/offer prepaid lengths of 3-12 months is important to me. I still have 2 months left of my trial period so hopefully those features will become available soon! I am happy with the ease of navigation and ability to directly integrate with my website and shopify payments!

Virago Candle Studio
Estados Unidos
7 meses usando la aplicación
25 de junio de 2023

DELETEDNTHE APP A YEAR AGO THEYN BEEN CHARGING ME FEES EVERY MONTH1!!!!! avoid!!!! scam!!!! EVERY MONTH!!! U OWE ME 450 DOLLARS!!!!!!

BAD BITCH CLUB
Reino Unido
7 meses usando la aplicación
BOLD respondió 4 de julio de 2023

Thanks for writing in with your feedback. We are here to help! I can confirm our specialist, Chandan has reached out to provide assistance and sort out any problems with your billing. Please check your email for further communication from our team.

27 de marzo de 2021

I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service

Perfetto Peterbald
Canadá
14 días usando la aplicación
BOLD respondió 29 de marzo de 2021

Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!

24 de mayo de 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

WAKI GO® Freeze Dried Products
México
14 días usando la aplicación