Reseñas (429)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
6 de enero de 2021

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

The Dough Bar
Estados Unidos
7 meses usando la aplicación
BOLD respondió 12 de enero de 2021

Thank you so much for the valuable feedback! You can sign up to get notified of any feature releases or new information regarding subscriptions by visiting this link: https://boldcommerce.com/new-subscriptions.

Fecha de modificación: 2 de septiembre de 2021

Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!

SMG Exchange
Estados Unidos
13 días usando la aplicación
BOLD respondió 26 de agosto de 2021

Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.

8 de mayo de 2023

Watch out! This is one of those apps where they make cancelling and getting a hold of them an absolute nightmare. There goes $250+...The app is also very laggy..Be careful!

Galy Shop
Estados Unidos
6 meses usando la aplicación
BOLD respondió 9 de mayo de 2023

We are very sorry to hear you that you had a hard time contacting our team and removing the app from your store. I can confirm our specialist was able to speak to you and help you through the process. If in the future you need anything else, you can contact our team 24/7 from our Help Center. We are always happy to help!

19 de mayo de 2021

The support team has been wonderful. Each one I've contacted has been a pleasure to work with. This morning Nir helped me with a couple of items and he was great. He immediately understood the problem and resolved both items very quickly. Thank you!!!

FreshRoti
Estados Unidos
13 días usando la aplicación
BOLD respondió 19 de mayo de 2021

Appreciate the kind words. We'll pass them along to Nir as well. Thanks again for choosing Bold.

16 de diciembre de 2022

We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.

lvkaffe.no
Noruega
6 meses usando la aplicación
BOLD respondió 3 de enero de 2023

Thank you for your review. We are glad to hear our support team was able to give you the help you needed!

Fecha de modificación: 15 de noviembre de 2020

We use version 1 on 2 other sites, initially installed version 1 on this site and converted to version 2. Good app but very basic as an initial launch. The payment integration into standard Shopify and the use of standard Shopify discount codes in v2.0 is the big plus for this app. Unfortunately, version 2 is really lacking a lot of functionality. Both basic and complex. Hopefully, the team at Bold can add some functionality soon. Pros
Fast and clean widget
Great integration into Shopify products
Supports Shopify discount codes
Uses Shopify standard payment gateway and other features such as cancellation etc.
A product can be on more than one subscription group. Cons
Lack of customisation except if you edit the code. No tagging.
No Convertible subscriptions
No Build a box subscriptions 

36th Parallel Coffee Roasters (Pods)
Australia
9 meses usando la aplicación
BOLD respondió 16 de noviembre de 2020

Thank you so much for your honest and thorough feedback.
Thank you so much for your review. We are really appreciative to hear your perspective as someone who has used both V1 and V2. We are always looking for ways we can improve our app, and looking forward to adding on more functionality in the future,

29 de diciembre de 2020

Only 4 stars as it does not work with local delivery and pick up which causes some problems in our way to sell. I really hope this get´s fixed very soon!

MATHY GmbH
Austria
6 meses usando la aplicación
8 de diciembre de 2021

Very bad support. I am trying to contact support for days and they are not getting back to our queries... My Bold subscription has stopped functioning suddenly. I am not getting orders as well due to this.

Rechargesuperfoods
Australia
5 meses usando la aplicación
BOLD respondió 20 de diciembre de 2021

Thank you for your feedback - we are very sorry to hear about the delay in communication! We sincerely apologize for any frustration this may have caused you. I can confirm our team has reached out in hopes of resolving this issue for you.

23 de febrero de 2021

Really disappointed that BOLD created a new version of their app but just left us in the dust... they said months ago that migration was coming soon but they have done nothing and say its still not available for us. So for us to switch to the new version we would have to install the new version and manually migrate all of our customers and subscriptions ourselves. I don't think BOLD values their customers.

LAMILL Coffee
Estados Unidos
5 meses usando la aplicación
BOLD respondió 24 de febrero de 2021

Thank you for your review. We sincerely apologize for the inconvenience this may have caused. We are working really hard on rolling out migrations, thank you for your feedback.

3 de diciembre de 2020

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Keto Wines
Australia
10 días usando la aplicación
BOLD respondió 8 de diciembre de 2020

Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!