Reseñas (427)
Refinar
-
Por calificación
Bold Subscriptions is easy to use, and the customer service team is able to quickly help us resolve issues. We worked with Krupa a few times from their CS team and they're great :)
Happy to hear Krupa was able to help and you're finding our app easy to use! Thanks for the kind review :)
Bold has been amazing in us being able to set up subscriptions, the integration into shopify has really helped us to expand our services of products!
Great app, customer service has been awesome, would recommend to anyone who is looking to add recurring payments and subscriptions!
Thank you for such a wonderful review. This truly makes our day! We can't wait to see your business grow with Bold! Cheers!
Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try.
Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.
Thank you so much for your kind review - and your suggestion! Something to think about for sure!
Good app, excellent customer service.
V1 was good, but it did have a few issues (mostly relating to the fact that it was a third party payment and not fully integrated with Shopify). V2 has fixed all of that, so now refunds, shipping, payments, etc. are all seamless.
The team helped me with the transition from V1 to V2 and that worked very well.
Overall, I'm very happy with this app and would recommend it to anyone looking for basic subscription operations on their shopify page
Thank you for taking the time to write in with your review — we appreciate your support! We are so glad you are happy with the new functionality and are finding things so seamless. Thanks for choosing Bold!
We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.
Thanks so much for your positive review. We are thrilled that you found our migration service so helpful! This is exactly what we strive to do - make your life easier!
I'm just getting started with the app, but I have to say that Irfan in customer service is AMAZING. I had a little trouble getting a few things to work and he took careof them all quickly and also sent me instructions so if I could do it myself if I needed to fix something in the future.
Irfan's a customer service wizard! Thrilled to hear he helped you tackle those initial hurdles. Now you're equipped to unlock the full potential of Bold and take your Subscriptions to the next level!
Been using Bold for 6+ years. Some of the BEST customer service you can find. Even to the point where they'll help adjust the product subscription layout. Game changer. And the features are great for our one-product based business. Reliable company that we don't plan to switch.
Thank you for your wonderful review! Our team is humbled and thrilled to read your words. Thanks so much for taking the time to write in. We look forward to many more years of continued success working together!
Customer service via chat was very helpful. Irfan understood the problem I had and fixed it immediately. Also sent an aritcle on how it was fixed in case I have the problem again in the future.
I'm glad that Irfan was able to help! Thanks for choosing Bold!
this subscription app has quite a few customizable pieces to help me get my products exactly how i'd like them. we sell pretty nuanced and only on a yearly subscription, and once set up, bold does it all for me.
We are humbled by your kind review. We are so glad that we can meet your unique requirements and wish you continued success! Thanks for choosing Bold!
The Bold app is sensational. I worked with Krupa at Bold to make sure that my motion theme upgrade on Shopify was in sync with the Bold app. Krupa was professional, courteous and a knowledgeable problem solver. He took the extra step of checking everything from the customer perspective and resolved all outstanding issues immediately. I truly appreciated his technical expertise. There was no runaround, no deflection - just a resolution of the issue. Finally, the Bold subscription is critical to our sales. 5 Stars +
Thank you for your wonderful review - it really made our day! Words like your motivate us to continually improve. We hope that you'll be excited for all that's to come in the future too! All the best from the Bold team!