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After installing manually the app and spending a lot of time on it, they told me I have to pay to translate the app in French. Shame on you Bold Subscription.
Merci pour vos commentaires honnêtes - nous sommes désolés d'apprendre les problèmes que vous avez rencontrés et nous aimerions avoir une seconde chance de vous préparer au ...
Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!
Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up ...
Still learning the app but your support (i.e., Gaurav) was awesome. I'd hire that tech support for my own customers!
Thank you for your kind review. We are so happy that Gaurav was there to help, we'll be sure to pass along the kind message. Thank you for choosing Bold!
Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!
Thank you so much for the feedback. We are working rolling out new features and fixes, so if the app wasn't the right fit right now I really recommend coming back and testing ...
Excellent customer service, would recommend. Very helpful team. They managed to work with me one on one to help me set up the app.
Thank you so much for your review! So happy to hear that our team was able to help you get set up and ready to go.
We were excited to test Bold Subscription. However, this app only offers basic frequency subscription build. You can't even create a prepaid subscription. For basic functionality it should not be priced at $49.99 + 1% transaction fee. Better apps out there.
Thanks so much for writing in with your feedback. We are so glad to have the opportunity to reply to your review today and let you know that prepaid subscriptions are now a ...
Horrifying. Has none of the features as the old app, and yet they're upcharging an extra $10. I really hope they allow me to install the old version because this one simply isn't good!
Thank you for your feedback. We sincerely apologized for any frustration this may have caused you. We are constantly working on our app to provide more features, merchants ...
I downloaded this app because I wanted to have a look at its functionalities and how it works. I did not intend to integrate in onto my store immediately. Unfortunately, the app adjusted my theme code which I cannot remove again without causing multiple website bugs plus this app immediately told paypal to qualify me for reoccuring payments. I never wanted to do these things! Since I tried this ...
Thank you for your review. I am sorry to hear you experienced problems upon installing the app. We take all issues seriously and I see our Merchant Success team has reached ...
On the website, it says Worldpay is supported, But after installation, I was told by their customer service that they don't support Worldpay. Also NO refund. MAKE IT WORK, OR GIVE ME MY MONEY BACK
We're sorry to hear about this. WorldPay is a supported payment gateway for our first version of Bold Subscriptions, while our second version only supports the payment ...
The support team is out of this world! Our tech Abhi has been very helpful. They're knowledgeable and quick to help solve problems promptly
Thank you so much for the review! Thrilled to hear that you had such a positive experience with Abhi and the rest of the support team. Please feel free to reach back out at ...