Avis (449)

Note globale
4,3
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
3 février 2021

Customer service is very responsive and helpful! I've used this app in another store in the past and I'm looking forward to using it again in my new store. Thanks for your help, Evan!

FLAME Natural Decon
États-Unis
16 jours d’utilisation de l’application
BOLD a répondu 4 février 2021

Thank you for your review. We are thrilled that Evan was able to help you. Very excited for you to use our app on your new store. Thank you for choosing Bold!

27 mars 2021

I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service

Perfetto Peterbald
Canada
14 jours d’utilisation de l’application
BOLD a répondu 29 mars 2021

Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!

24 mai 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

WAKI GO® Freeze Dried Products
Mexique
14 jours d’utilisation de l’application
Modifié le 2 septembre 2021

Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!

SMG Exchange
États-Unis
13 jours d’utilisation de l’application
BOLD a répondu 26 août 2021

Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.

19 mai 2021

The support team has been wonderful. Each one I've contacted has been a pleasure to work with. This morning Nir helped me with a couple of items and he was great. He immediately understood the problem and resolved both items very quickly. Thank you!!!

FreshRoti
États-Unis
13 jours d’utilisation de l’application
BOLD a répondu 19 mai 2021

Appreciate the kind words. We'll pass them along to Nir as well. Thanks again for choosing Bold.

3 décembre 2020

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Keto Wines
Australie
10 jours d’utilisation de l’application
BOLD a répondu 8 décembre 2020

Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!

11 septembre 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
R.A.S. chinoise de Hong Kong
9 jours d’utilisation de l’application
BOLD a répondu 14 septembre 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!

27 août 2021

Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.

Whitestone Cheese Co.
Nouvelle-Zélande
9 jours d’utilisation de l’application
BOLD a répondu 30 août 2021

Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.

26 janvier 2024

Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!

Copicut Farms
États-Unis
8 jours d’utilisation de l’application
BOLD a répondu 12 février 2024

We are thrilled to hear your migration process went well. That is the kind of service Chaysen and the rest of our team work hard to provide! We are always happy to help should bumps in the road arise. Thanks for choosing Bold!

15 octobre 2021

I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)

The Soap Company of Nova Scotia Ltd.
Canada
7 jours d’utilisation de l’application
BOLD a répondu 20 octobre 2021

Thank you leaving us a review. We are so pleased that Nir was there to help you along and in a short time resolve your issue. We are so grateful that you chose Bold!