Avis (450)

Note globale
4,3
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
26 janvier 2024

Great app. I've been using this to manage my subscription vegan meals for years now.

Vegin' Out
États-Unis
4 mois d’utilisation de l’application
27 janvier 2024

We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!

LuxIllume
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 12 février 2024

We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to ...

Modifié le 28 juillet 2023

Update 7.28.23: Yet again I am blown away by customer service. Chintak fixed an issue for me that I honestly was expecting a "We can't do anything about that, you need to speak with shopify or the theme company". But no, Chintak was able to make a change that will make life for my customers much easier. Thank you!

I've never had anything but a fantastic experience with Bold Support. From the ...

Custom Equine Nutrition
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 27 avril 2023

Thank you for your glowing review! We are so just thrilled to hear that you’ve had such a great experience. We work hard to provide seamless migrations and will be sure to ...

14 août 2021

Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!

Tony Thomas Art
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 16 août 2021

Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!

4 mai 2021

The app is still charging me even after I cancelled the subscription for at least 2 months. I guess they are living up to their name

Vitabrim Health
Singapour
3 mois d’utilisation de l’application
BOLD a répondu 6 mai 2021

Very sorry about the experience you had. We want to be sure that we take care of this for you we will look into what happened and get you your refund. Thank you for your ...

Modifié le 21 janvier 2021

Gaurav from customer support was super helpful. He helped me customize theme code so the colors matched my store theme and even showed me how I can change it myself if I want to in the future. 10/10 experience!
UPDATE: Jericho from customer support is also super nice and helpful! 10/10! These employees need a bonus or raise!

Oikonomia Coffee
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 2 février 2021

Thank you so much for the enthusiastic review. Guarav and Jericho really are best of the best! We are so thrilled to hear that they were able to help you with matching the ...

22 octobre 2021

Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Kelsey. Thank you :)

COFY
Allemagne
3 mois d’utilisation de l’application
BOLD a répondu 25 octobre 2021

Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!

Modifié le 7 décembre 2021

Jericho was a great help from BOLD. He helped me customize the Subscription app to appear & function the client desired.

StuartBrent
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 20 décembre 2021

Thank you so much for the review! Jericho is an absolute rockstar. :)

On behalf of Bold, we hope you have a happy holiday season!

20 septembre 2022

I migrated from v1 to v2 thinking it would be better. It was horrible. It is worse than v1. Run away from this subscription app, it will only cause you headache as you scale your business.

1915 Farm
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 4 octobre 2022

Thank you very much for your honest feedback, I am sorry to hear that you have had a less than positive experience. Your feedback helps us determine areas for improvements ...

9 février 2021

Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.

Skinbuzz
États-Unis
3 mois d’utilisation de l’application
BOLD a répondu 9 février 2021

Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)