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CHAYSEN was awesome to work with and did a great job!
Hawk Soap Co.
Chintak was awesome! Helped me figure out the issue very easily!
Taylor did a fantastic job. Thank you BOLD
Glad to hear you had a positive experience with our support team. Thanks for the review!
I forbindelse med en migration af subscribers fra Bold Subsciptions v1 til Bold Subscriptions with Shopify Payment har jeg fået fantastisk hjælp i denne uge af Cody i Customer Service. Cody holdt fokus på opgaven, holdt mig løbende godt informeret om processen og kom i mål med det.
BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.
Great app and excellent customer support! Thank you, Nicole!
The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!
AMAZING Customer Support - Daniel was phenomenal and patient
Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you
Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!
It's helpful as you can resolve any issue with a live agent than AI immediately.