Avis (450)

Note globale
4,3
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
16 janvier 2021

Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!

LikeItOnTop
Royaume-Uni
Environ 21 heures d’utilisation de l’application
BOLD a répondu 20 janvier 2021

Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up ...

23 décembre 2020

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Melatta
États-Unis
19 jours d’utilisation de l’application
24 mars 2021

PLEASE DONT USE!!!!!!!!!!!!!!!!! It destroyed my whole store due to liquid errors after deleting it because it was very complicated to change the language of the subsciption widget. If you are not developer or Programmer please dont use it. It will make your head and heart rush if there are some changes you try to do with their description. The worst thing is that the support is available in 3 to ...

zenspiritsshop
Allemagne
11 jours d’utilisation de l’application
BOLD a répondu 29 mars 2021

Thank you for your review. We sincerely apologize for negative experience you've had with the app and for the delay's you've encountered. Our developers are hard at work on ...

16 octobre 2022

Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid ...

RareMunchiez
États-Unis
10 jours d’utilisation de l’application
BOLD a répondu 17 octobre 2022

Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have ...

Modifié le 19 août 2021

Still learning the app but your support (i.e., Gaurav) was awesome. I'd hire that tech support for my own customers!

LASRapp
États-Unis
Environ 15 heures d’utilisation de l’application
BOLD a répondu 19 août 2021

Thank you for your kind review. We are so happy that Gaurav was there to help, we'll be sure to pass along the kind message. Thank you for choosing Bold!

Modifié le 12 janvier 2021

Note:
As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page ...

東京ヴィーガン餃子
Japon
15 jours d’utilisation de l’application
BOLD a répondu 12 janvier 2021

Thank you so much for the feedback! Very happy to hear that you found our online chat time timely and helpful. Wishing you all the best with your subscription business!

10 mars 2021

I am still in the process of setting up everything and so far it seems easy. Once I get everything up an running I will then determine the ease of this app.

Natalie's Kitchen
États-Unis
6 jours d’utilisation de l’application
27 novembre 2020

When will the Japanese language support be available?
When will the Japanese language support be available?

submee
Japon
7 jours d’utilisation de l’application
Modifié le 12 novembre 2020

Update: Oli reached out and was quite helpful and overall pretty responsive to everything I've said. Can't fault the customer service! The description above for the app still doesn't fully align with what it's capable of and the images likewise seem a bit misleading. It seems as though they really want you to get the app based on what it might be capable of in several months time rather than what ...

manifestocoffee
Royaume-Uni
6 jours d’utilisation de l’application
BOLD a répondu 12 novembre 2020

Thank you so much for your valuable feedback. At launch Bold Subscriptions is offering basic subscription intervals and more customized options will be coming soon. Our team ...

21 mars 2021

We decided to try Bold Subscriptions because of the ease of installation and the nice documentation. Indeed, the setup was very quick and straightforward. Creating subscription groups was a true breeze. Unfortunately, their new version of Bold Subscriptions is only in english and is incompatible with translation apps (confirmed by Bold support). This makes the app unusable for a shop that is not ...

Café Céleste
Canada
5 jours d’utilisation de l’application