Avis (449)

Note globale
4,3
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
22 mai 2021

Maybe im dumb, but im looking for app that can create a automatic subscription ex. 10$ a month every month regardless of what product they buy? the subscription is not based on the product but more of a memebership that allows them to buy off the site, cant this app do it?

Mystra
Danemark
2 jours d’utilisation de l’application
27 janvier 2021

After installing manually the app and spending a lot of time on it, they told me I have to pay to translate the app in French. Shame on you Bold Subscription.

La Boîte à Vins. Spécialiste du vin du Québec.
Canada
Environ 22 heures d’utilisation de l’application
BOLD a répondu 2 février 2021

Merci pour vos commentaires honnêtes - nous sommes désolés d'apprendre les problèmes que vous avez rencontrés et nous aimerions avoir une seconde chance de vous préparer au succès! Nous avons confirmé qu'un de nos experts vous a contacté via l'e-mail de votre billet, veuillez garder un œil sur nous et nous sommes prêts à vous aider.

4 janvier 2021

Excellent customer service, would recommend. Very helpful team. They managed to work with me one on one to help me set up the app.

Gunush Store
Royaume-Uni
Environ une heure d’utilisation de l’application
BOLD a répondu 12 janvier 2021

Thank you so much for your review! So happy to hear that our team was able to help you get set up and ready to go.

Modifié le 16 novembre 2020

Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!

Natural Chef
États-Unis
Environ 6 heures d’utilisation de l’application
BOLD a répondu 19 novembre 2020

Thank you so much for the feedback. We are working rolling out new features and fixes, so if the app wasn't the right fit right now I really recommend coming back and testing it out in the future.

1 février 2024

We were excited to test Bold Subscription. However, this app only offers basic frequency subscription build. You can't even create a prepaid subscription. For basic functionality it should not be priced at $49.99 + 1% transaction fee. Better apps out there.

Kekao
Canada
34 minutes d’utilisation de l’application
BOLD a répondu 12 février 2024

Thanks so much for writing in with your feedback. We are so glad to have the opportunity to reply to your review today and let you know that prepaid subscriptions are now a feature of Bold! Our team is listening and working hard everyday to develop and new functionalities that are most important to our merchants. There is much more to come soon!

1 janvier 2021

Horrifying. Has none of the features as the old app, and yet they're upcharging an extra $10. I really hope they allow me to install the old version because this one simply isn't good!

DomShades
États-Unis
29 minutes d’utilisation de l’application
BOLD a répondu 7 janvier 2021

Thank you for your feedback. We sincerely apologized for any frustration this may have caused you. We are constantly working on our app to provide more features, merchants like you need.

22 novembre 2021

I downloaded this app because I wanted to have a look at its functionalities and how it works. I did not intend to integrate in onto my store immediately. Unfortunately, the app adjusted my theme code which I cannot remove again without causing multiple website bugs plus this app immediately told paypal to qualify me for reoccuring payments. I never wanted to do these things! Since I tried this app my payment gateway has a major bug and automatic discounts do not work anymore when customers want to pay with paypal. The amount that is displayed on the cart is lower than the amount which customers are supposed to pay (the discounts is added to the amount that customers are supposed to pay again which is a major issue for me). I never had these issues until I wanted to have a look at this app. I do not recommend downloading this app and I will complain at shopify about this funny application that manipulates all kinds of things on your website for the bad.

MR HANDSOME
Allemagne
23 minutes d’utilisation de l’application
BOLD a répondu 20 décembre 2021

Thank you for your review. I am sorry to hear you experienced problems upon installing the app. We take all issues seriously and I see our Merchant Success team has reached out to you to help. Thank you for taking the time to leave your honest feedback!

Modifié le 16 février 2022

On the website, it says Worldpay is supported, But after installation, I was told by their customer service that they don't support Worldpay. Also NO refund. MAKE IT WORK, OR GIVE ME MY MONEY BACK

RELX UK
Royaume-Uni
16 minutes d’utilisation de l’application
BOLD a répondu 14 février 2022

We're sorry to hear about this. WorldPay is a supported payment gateway for our first version of Bold Subscriptions, while our second version only supports the payment methods made thru the Shopify Checkout - apologies for the confusion!

We've created a ticket for you and our team will be getting in touch to help.

We hope you have a great day in the meantime!

19 novembre 2020

The support team is out of this world! Our tech Abhi has been very helpful. They're knowledgeable and quick to help solve problems promptly

Texas Roadhouse Butcher Shop
États-Unis
BOLD a répondu 19 novembre 2020

Thank you so much for the review! Thrilled to hear that you had such a positive experience with Abhi and the rest of the support team. Please feel free to reach back out at anytime if you have any more questions.

25 février 2025

Natural Force
États-Unis
6 mois d’utilisation de l’application