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I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!
CHAYSEN was awesome to work with and did a great job!
Hawk Soap Co.
Taylor did a fantastic job. Thank you BOLD
Glad to hear you had a positive experience with our support team. Thanks for the review!
Chintak was awesome! Helped me figure out the issue very easily!
Not useful and difficult to cancel. Can't effectively manage subscriptions. So their entire business model is based around customers forgetting about their app and leaving auto pay on.
I forbindelse med en migration af subscribers fra Bold Subsciptions v1 til Bold Subscriptions with Shopify Payment har jeg fået fantastisk hjælp i denne uge af Cody i Customer Service. Cody holdt fokus på opgaven, holdt mig løbende godt informeret om processen og kom i mål med det.
BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.
Many functions not able to perform compared to the old bold v1. Hope could improve.
Great app and excellent customer support! Thank you, Nicole!
If you are a small-medium merchant, DO NOT DO NOT switch to Bold!
My migration from V1 to V2 was horrendous.
On numerous occasions in the past year, entire batches of subscriptions were not processed overnight, for no apparent reason. First tier customer service is not helpful, it feels like they respond from a script. The tendency is always to blame Shopify and to divert inquiries to them. You ...
Hey, never fun seeing reviews like this. I'm very familiar with what happened here and as frustrating as it was, the issue with billing was completely on Shopify and out of ...