Avis (450)

Note globale
4,3
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
1 septembre 2023

so good super Daniel is perfect

Tran.scend
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 19 septembre 2023

Thank you for taking the time submit your review. We are so glad that Daniel was able to provide you the help you needed!

29 octobre 2021

Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.

Bag of Bones Barkery
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 3 novembre 2021

Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!

28 décembre 2023

We worked with Krupa from their Support Team and he was efficient and resolved our concern quickly. Highly recommend!

Tower Roasting Co
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 2 janvier 2024

Thanks for the great review! We are glad to hear that Krupa was able to resolve your concerns in a quick turnaround. Thanks for choosing Bold!

13 février 2024

Customer service via chat was very helpful. Irfan understood the problem I had and fixed it immediately. Also sent an aritcle on how it was fixed in case I have the problem again in the future.

K&K Skin Products
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 21 février 2024

I'm glad that Irfan was able to help! Thanks for choosing Bold!

19 juin 2023

I have had issues with the app, but the last two times I have reached out to the support people and both times I was helped by Chintak who was very helpful and courteous. I appreciate the time and the patience and appreciate getting the issue resolved. Thank you!

For the Love of Dutch
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 21 juin 2023

We are so happy to hear Chintak was able to give you the support you needed. Reviews like this make our day! Thanks for writing in, and thanks for choosing Bold!

2 mars 2021

Very helpful. Went ahead and found my issue in the cart and added some custome JS script to make the cart work effectively for us. Thanks again!

OhSo Tasty
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 3 mars 2021

Thank you for your review. We are so thrilled that we were able to help you find the issue and resolve it, we are always there to help you!

Modifié le 14 février 2023

Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable

store.rootganic
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 15 février 2022

The V2 app does seem to have some issues, and as far as I can tell, fewer features than V1. But it does do what it says, and provides a solid tool for subscription sales. I'm hoping that V2 continues to get better and more feature-rich, especially around analytics. More importantly to me as an ecommerce manager, the support is great. They are always kind, helpful, and quick to help out with any problems I have encountered, which is important when you are running a business and need issues resolved quickly. Specifically, I'll name check Kelsey in customer support for helping me with a particularly problematic issue. Very kind, very helpful, even to someone with a complex problem on a Saturday afternoon. I'm not sure yet how I would rate the app on just it's performance, but because of these support interactions, it gets a 5. EDIT/UPDATE: I am coming back to this some time later, just to say that support continues to be amazing. Kelsey, again, helped me understand how we can further customize our Bold implementation. If she hasn't had a raise lately, give her one.

Booty Parlor
États-Unis
Environ 3 ans d’utilisation de l’application
BOLD a répondu 3 août 2021

Appreciate the review. We're constantly working on building out features for the app. Feedback helps steer our course, as well as gets our team excited for new releases. Kudos have been passed along to Kelsey. Thanks for choosing Bold.

20 janvier 2024

Very useful for monthly subscription on books.

Sherlock Holmes Books by MX Publishing
Royaume-Uni
Environ 3 ans d’utilisation de l’application
BOLD a répondu 23 janvier 2024

We just love to hear you are finding Bold Subscriptions so useful for your business - this truly makes our day! Thank you so much for writing in with your kind review!

21 septembre 2021

So far I am very impressed with the plugin and the support that is offered is great at helping along the way with any functionality bugs.
Both Nirav and Guri have been very helpful and quick to react to my support tickets and getting the issues dealt with quickly.

Bridge Coffee Roasters Ltd
Royaume-Uni
Presque 3 ans d’utilisation de l’application
BOLD a répondu 22 septembre 2021

Thanks for the review. Kudos have been passed to Nirav, and Guri.