Avis (450)

Note globale
4,3
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
19 juin 2023

I have had issues with the app, but the last two times I have reached out to the support people and both times I was helped by Chintak who was very helpful and courteous. I appreciate the time and the patience and appreciate getting the issue resolved. Thank you!

For the Love of Dutch
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 21 juin 2023

We are so happy to hear Chintak was able to give you the support you needed. Reviews like this make our day! Thanks for writing in, and thanks for choosing Bold!

4 septembre 2024

This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2.
Excellent!

Alcoholics Anonymous
Australie
7 jours d’utilisation de l’application
BOLD a répondu 13 septembre 2024

Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a ...

18 février 2024

Do not - DO NOT - get this app for subscription management. I used them for years and things used to be great, including the customer service. It is now a dumpster fire (customer service refused to help us with a minor integration issue and as a result our subscriptions were down for over 2 months...it was an actual nightmare to get it resolved. The craziest thing was we had had this issue before ...

Little Creek Lamb & Beef
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 21 février 2024

We are terribly sorry to hear you had a negative experience with Bold Subscriptions. We truly take this to heart and hope to turn this around for you. I can see that our team ...

2 mars 2021

Very helpful. Went ahead and found my issue in the cart and added some custome JS script to make the cart work effectively for us. Thanks again!

OhSo Tasty
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 3 mars 2021

Thank you for your review. We are so thrilled that we were able to help you find the issue and resolve it, we are always there to help you!

Modifié le 14 février 2023

Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable

store.rootganic
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 15 février 2022

The V2 app does seem to have some issues, and as far as I can tell, fewer features than V1. But it does do what it says, and provides a solid tool for subscription sales. I'm hoping that V2 continues to get better and more feature-rich, especially around analytics. More importantly to me as an ecommerce manager, the support is great. They are always kind, helpful, and quick to help out with any ...

Booty Parlor
États-Unis
Environ 3 ans d’utilisation de l’application
BOLD a répondu 3 août 2021

Appreciate the review. We're constantly working on building out features for the app. Feedback helps steer our course, as well as gets our team excited for new releases. ...

22 janvier 2024

Upside: Very easy to use and navigate.

Downside: US app so support is only available after UK hours. Would be much better if support was available during GMT.

Himmense
Royaume-Uni
Environ 3 ans d’utilisation de l’application
15 janvier 2024

It's mostly good but the customer can't always adapt their subscription pattern that easily. From the business side, it is straightforward and we can change things when customers ask and also add varying subscription dates/skip.

Organico Realfoods
Royaume-Uni
Environ 3 ans d’utilisation de l’application
BOLD a répondu 23 janvier 2024

Thanks for your review! We appreciate you taking the time to write in with your feedback. Our team continues to work to improve Bold Subscriptions everyday, so feedback such ...

20 janvier 2024

Very useful for monthly subscription on books.

Sherlock Holmes Books by MX Publishing
Royaume-Uni
Environ 3 ans d’utilisation de l’application
BOLD a répondu 23 janvier 2024

We just love to hear you are finding Bold Subscriptions so useful for your business - this truly makes our day! Thank you so much for writing in with your kind review!

10 mars 2021

Great tech support by Priyanka&team for setting up the app instantly.
The V2 has quite a few interesting features. Waiting for the migration plan from V1 to V2.

Svenfish Test Store
États-Unis
Environ 3 ans d’utilisation de l’application