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Excellent support from Nir who solved my problem and took time to explain my confusion. Really great customer service! thanks so much.
Thank you for your review. So thrilled that Nir was able to solve your problem, we are always happy to help. Thank you for choosing Bold!
Simran was extremely helpful when we need to clarify if bold subscription app could meet one of our needs! and it can! great app and is very flexible!
Thank you for your review. We are so pleased that Simran was there to help you and so happy that you are liking the Bold Subscription app. We are always happy to help!
Im new to setting up subscriptions and had no idea where to start. I contacted support and Simran was amazing! He was fast in his responses and did exactly what i needed help with. Thank you so much!
Thank you for your review. We are so happy that Simran was able to help, it's always our pleasure to help!
Jericho has been a huge support in helping me set up the subscription service to my website. He's helping me to work through my lack of tech knowledge and I'm almost ready to launch because of him!
Thank you for your review. We are thrilled that Jericho was there to help you with the set up. Looking forward to your launch!
Hello there,
Thanks a lot for helping me to install the app on my shopify store i really do appreciate it!
Thank you for your review. We are always happy to help. Thank you for choosing Bold!
Update 7.28.23: Yet again I am blown away by customer service. Chintak fixed an issue for me that I honestly was expecting a "We can't do anything about that, you need to speak with shopify or the theme company". But no, Chintak was able to make a change that will make life for my customers much easier. Thank you!
I've never had anything but a fantastic experience with Bold Support. From the migration process from V1 to changing the text for me when I could not figure out coding. Their customer support is what makes me a very loyal customer. Special shout out to Cody for being my go-to migration guru. I can always count on Cody for a speedy and helpful reply to my emails. Also like to send another shout out to Chintak for help with my most recent question, great communication, solution and follow up!
Thank you for your glowing review! We are so just thrilled to hear that you’ve had such a great experience. We work hard to provide seamless migrations and will be sure to pass along your kind words to our team. We are always here to help out with anything you need! Thanks for choosing to grow with Bold!
Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!
Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!
Gaurav from customer support was super helpful. He helped me customize theme code so the colors matched my store theme and even showed me how I can change it myself if I want to in the future. 10/10 experience!
UPDATE: Jericho from customer support is also super nice and helpful! 10/10! These employees need a bonus or raise!
Thank you so much for the enthusiastic review. Guarav and Jericho really are best of the best! We are so thrilled to hear that they were able to help you with matching the branding on your site, and providing you with the tools to keep it up in the future, Wishing you all the best with your coffee subscriptions.
Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Kelsey. Thank you :)
Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!
Jericho was a great help from BOLD. He helped me customize the Subscription app to appear & function the client desired.
Thank you so much for the review! Jericho is an absolute rockstar. :)
On behalf of Bold, we hope you have a happy holiday season!