리뷰 (450)

전체 평점
4.3
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 12%가 별 1개입니다
2021년 12월 8일

Very bad support. I am trying to contact support for days and they are not getting back to our queries... My Bold subscription has stopped functioning suddenly. I am not getting orders as well due to this.

Rechargesuperfoods
오스트레일리아
앱 사용 기간 5개월
답글 BOLD개 2021년 12월 20일

Thank you for your feedback - we are very sorry to hear about the delay in communication! We sincerely apologize for any frustration this may have caused you. I can confirm ...

2024년 7월 10일

I had a quick issue with setting my default from subscription to one-time purchase and Krupa was able to help me quickly with a screenshot and quick video. I have had bold for 3 years and their customer service is really good.

Aromalief
미국
앱 사용 기간 대략 2개월
답글 BOLD개 2024년 7월 12일

Glad we were able to help resolve the issue. Thanks for the kind words!

2021년 4월 1일

A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very ...

The Truly
캐나다
앱 사용 기간 5개월
답글 BOLD개 2021년 4월 5일

Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly ...

2021년 3월 17일

Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.

OneZeroZero
영국
앱 사용 기간 5개월
답글 BOLD개 2021년 3월 19일

Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!

2021년 11월 8일

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

BW Blacksmith
미국
앱 사용 기간 5개월
답글 BOLD개 2021년 11월 9일

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

2024년 1월 24일

Fantastic customer service! Transition from v1 to v2 was seamless, and now backend is much more user friendly.

Lost Sock Roasters
미국
앱 사용 기간 5개월
답글 BOLD개 2024년 1월 26일

We are so happy to hear you had a seamless experience and are enjoying the new version. Our migrations team will be thrilled to read your feedback! Thanks so much for your ...

2021년 8월 6일

Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción

Saving The Amazon
스페인
앱 사용 기간 5개월
답글 BOLD개 2021년 8월 10일

Thank you for the review! Appreciate the praise for our Help Centre.

2021년 2월 2일

I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.

Bringitup2020
미국
앱 사용 기간 5개월
답글 BOLD개 2021년 2월 2일

Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!

2021년 10월 19일

This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.

LisaDove
미국
앱 사용 기간 5개월
답글 BOLD개 2021년 10월 20일

Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!

2021년 4월 21일

Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!

CocoTherapy
미국
앱 사용 기간 5개월
답글 BOLD개 2021년 4월 22일

Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!