Bold Subscriptions , 리뷰 380개

전체 평점
4.3
평점 수준당 개수
  • 평점의 70%가 별 5개입니다
  • 평점의 13%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2022년 1월 19일

Great customer service from Colton, Nikhil, Rifat, and Chaysen. Installation process is straightforward, and it looks great on the store.

Battle Bars
미국
앱 사용 기간 대략 23시간
답글 BOLD개 2022년 1월 21일

We are so glad to hear you received great customer support! That is what we strive for at Bold. Thank you for your kind words, we will be sure to pass those along to the team! Thanks for choosing Bold!

2021년 1월 16일

Set up is really confusing then the videos are short and really not helpful. They want $60 a month? I cant even reach help. I'm trying to run a business and the only communication is email. Dont spend your money!!!!

Organix Life.com
미국
앱 사용 기간 14일
답글 BOLD개 2021년 1월 20일

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help.

2020년 11월 24일

I loved V1, but... It's disappointing that V2 has removed the straightforward 'Introductory x discount, followed by y recurring discount' feature. This was in V1 and has now been removed. You may want to consider this before you purchase the app While a workaround been suggested to create the initial discount code on Shopify, it just can't compare with the above feature, which is much more straightforward with less steps from a customer point of view. Plus, being a workaround it actually didn't give me the same outcome. I still have faith in V1. Appreciate if the team can help bring this niche feature back to V2. It's a real seller for me and I'm sure for a lot of people.

Fresh As Deliveries
오스트레일리아
앱 사용 기간 25일
답글 BOLD개 2020년 11월 25일

Thank you so much for your honest review. We really appreciate the feedback on the features that you would like to see on V2. Our developers are working hard on building out some of the features that you know and love from V1, and look forward to rolling them out in the future.

2022년 10월 24일

The javascript file for this app is way too massive, destroyed our search ranking just by installing. I didn't even get the app set up, and it's going to take our site months to recover from.

Famous IRL
미국
앱 사용 기간 14일
답글 BOLD개 2022년 10월 25일

Thanks for taking the time to write in. Bold Subscriptions, as with most applications, does need to add some code to your theme in order to provide the subscription functionality. The code is optimized for fast load times and shouldn't impact your store negatively. If you're willing, our team would love to work with you to resolve any issue you're having.

2021년 3월 2일

signed up 132 subscribers week 1. week 2 as they are all to be billed the 2nd time, only 2 get a bill. the other 130 are gone. no record of them at Bold at all. total joke. customer service say 3-5 days to get back. there is no phone number to call. finally get someone on chat, who tells me the developers dont have time to talk to the customers and someone will work on it sometime soon. total joke. been working on this for 7 hours and still no answers as to why all of my subscribers disappeared at midnight on their app.. bigger joke is that Shopify's response is that it's not their problem, contact the app im using. oh, you mean the one im using based on your recommendation? found on your website? it's time for internet companies to be accountable!

PopupBagels
미국
앱 사용 기간 14일
답글 BOLD개 2021년 3월 2일

Thank you for your review. I am terribly sorry for the inconvenience this all has caused you. Rest assured we are working diligently on resolving this issue. Thank you so much for your patience.

2021년 1월 16일

Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!

LikeItOnTop
영국
앱 사용 기간 대략 21시간
답글 BOLD개 2021년 1월 20일

Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up of Bold Subscriptions V2.

2020년 12월 23일

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Melatta
미국
앱 사용 기간 19일
2021년 3월 24일

PLEASE DONT USE!!!!!!!!!!!!!!!!! It destroyed my whole store due to liquid errors after deleting it because it was very complicated to change the language of the subsciption widget. If you are not developer or Programmer please dont use it. It will make your head and heart rush if there are some changes you try to do with their description. The worst thing is that the support is available in 3 to 5 workdays!!!!!!!!!!!!! Holy almighty: For this price an absolut outrage for me. Look for other options or develop subs yourself i think this will be the same struggle

zenspiritsshop
독일
앱 사용 기간 11일
답글 BOLD개 2021년 3월 29일

Thank you for your review. We sincerely apologize for negative experience you've had with the app and for the delay's you've encountered. Our developers are hard at work on app improvements. We've taken note of your concerns, we really appreciate the feedback thank you!

2021년 8월 19일에 편집됨

Still learning the app but your support (i.e., Gaurav) was awesome. I'd hire that tech support for my own customers!

LASRapp
미국
앱 사용 기간 대략 15시간
답글 BOLD개 2021년 8월 19일

Thank you for your kind review. We are so happy that Gaurav was there to help, we'll be sure to pass along the kind message. Thank you for choosing Bold!

2021년 1월 12일에 편집됨

Note:
As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page and when I had problems, the online chat support teams help me out timely and kindly.

東京ヴィーガン餃子
일본
앱 사용 기간 15일
답글 BOLD개 2021년 1월 12일

Thank you so much for the feedback! Very happy to hear that you found our online chat time timely and helpful. Wishing you all the best with your subscription business!