리뷰 (449)

전체 평점
4.3
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 12%가 별 1개입니다
2024년 10월 4일

The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!

Sufficiency of Scripture Ministries
미국
앱 사용 기간 14일
2024년 10월 8일

AMAZING Customer Support - Daniel was phenomenal and patient

oh hey
미국
앱 사용 기간 4개월
2024년 9월 6일

Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you

The Bean Shop
영국
앱 사용 기간 2년 초과
답글 BOLD개 2024년 9월 13일

Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!

2024년 3월 22일

I'm just getting started with the app, but I have to say that Irfan in customer service is AMAZING. I had a little trouble getting a few things to work and he took careof them all quickly and also sent me instructions so if I could do it myself if I needed to fix something in the future.

tooktake
미국
앱 사용 기간 대략 1년
답글 BOLD개 2024년 5월 8일

Irfan's a customer service wizard! Thrilled to hear he helped you tackle those initial hurdles. Now you're equipped to unlock the full potential of Bold and take your Subscriptions to the next level!

2024년 12월 13일

Daniel is the Bomb!

Button Farm Club
미국
앱 사용 기간 5개월
2024년 11월 1일에 편집됨

It's helpful as you can resolve any issue with a live agent than AI immediately.

Living Truth
캐나다
앱 사용 기간 3개월
2024년 9월 19일

I signed up for Bold to try their product. One of the features they advertised did not work as expected, so the next day I uninstalled their app and requested a refund. They REFUSED to provide a refund and told me I had to wait until the charge went through, paid for their app even though I'm not even using it, and then request a refund. This is crazy.

If you install the Bold app and it doesn't' work for you, be prepared to get ripped off or waste your time in a process designed to rip you off.

PupPod
미국
앱 사용 기간 3일
2024년 9월 4일

This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2.
Excellent!

Alcoholics Anonymous
오스트레일리아
앱 사용 기간 7일
답글 BOLD개 2024년 9월 13일

Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a perfect way for it to be used!

2024년 5월 3일

Customer service is super helpful! I was struggling to help a customer and Krupa did everything they could to help me find the right solution! The tips I was given will be saved in the event I run into the same issues again.

Jack59
캐나다
앱 사용 기간 대략 3년
답글 BOLD개 2024년 5월 8일

So glad Krupa could help! We strive for excellent service, and appreciate the 4 stars.

2024년 6월 13일

V2 has been great for us.

I needed a few things yesterday, and the service was fantastic. Fast, responsive. Able to do customizations.

Woman Evolve Book Club
미국
앱 사용 기간 3년 초과
답글 BOLD개 2024년 7월 12일

So glad we were able to help! Thanks for 5 Stars!