Bold Subscriptions , 378 vurderinger

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 70 % av vurderingene er 5 stjerner
  • 12 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 11 % av vurderingene er 1 stjerner
28. juni 2021

Bold Subscription app is not only wonderful and just what I need for my e-commerce site, but I am blown away by the level of support in customer service. Gaurav went above and beyond to meet my needs! Thank you!

Harvest of Joy Microgreens
USA
10 måneder bruker appen
BOLD svarte 28. juni 2021

Thank you for the kind review. We are so happy that Gaurav was there to help and it's our pleasure. Thank you for choosing Bold!

25. januar 2023

We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.

pinupwow.mobi
Storbritannia
9 måneder bruker appen
BOLD svarte 27. januar 2023

Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!

18. oktober 2021

We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.

Natural Intentions Shop
USA
9 måneder bruker appen
BOLD svarte 20. oktober 2021

Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!

15. januar 2021

In my free trial still but getting set up and customizing my widget for my website was a breeze thanks to Gaurav's help! Quick and fast customer service, very appreciated.

Dermy Doc Box
USA
9 måneder bruker appen
BOLD svarte 20. januar 2021

Thank you for the great feedback. We are so thrilled to hear that Gaurav provided you with quick and effective support. Please check our Help Centre and don't hesitate to reach out to our live chat if you require more assistance!

15. desember 2020

Amazing support, helped me within 10 min. I was needing help with some things and their support staff was able to guide me through every step.

tryCrystals
USA
8 måneder bruker appen
BOLD svarte 22. desember 2020

Thank you so much for the feedback. Happy to hear that our support team was able to offer quick and helpful support.

Redigert 11. august 2021

I received great customer service from both Nirav C and Kelsey. They answered all questions and were very professional. I found them to be very knowledgeable. Weeks later, I needed additional assistance and I was fortunate enough to have Nirav come to my aid. He was amazing, walked me through the steps I needed to take to resolve my problem. He was patient, knowledgeable and clear in his instructions. Bold you are very lucky to have such an excellent team member who is a professional and committed to resolving an issue even when it is a difficult one. I am very thankful that he responded to my second request for assistance!

Peridot Pure
USA
8 måneder bruker appen
BOLD svarte 13. juli 2021

We're so glad that Nir and Kelsey were both there to help and answer your questions. Thank you for your kind review and thanks for choosing Bold!

28. mars 2022

Kelsey was so wonderful and knowledgeable with customer service when we had an issue. She was amazing!!!

Flex it Pink, Inc.
USA
8 måneder bruker appen
BOLD svarte 29. mars 2022

Thanks for your review! We are just so happy that Kelsey was there to help you out. Thanks again for choosing Bold!

2. januar 2021

I found the app very easy to install and configure. I am looking forward to seeing how it works. I had a small technical issue and Aryan answered me right away and took care of it. Thank you so much!

Good Paws Bakery
USA
8 måneder bruker appen
BOLD svarte 7. januar 2021

Thank you for your review. We are so happy that you found everything easy to install and configure. It's our pleasure to help you with anything you need, if you ever need any help with set up please don't hesitate to contact us.

Redigert 15. februar 2022

The V2 app does seem to have some issues, and as far as I can tell, fewer features than V1. But it does do what it says, and provides a solid tool for subscription sales. I'm hoping that V2 continues to get better and more feature-rich, especially around analytics. More importantly to me as an ecommerce manager, the support is great. They are always kind, helpful, and quick to help out with any problems I have encountered, which is important when you are running a business and need issues resolved quickly. Specifically, I'll name check Kelsey in customer support for helping me with a particularly problematic issue. Very kind, very helpful, even to someone with a complex problem on a Saturday afternoon. I'm not sure yet how I would rate the app on just it's performance, but because of these support interactions, it gets a 5. EDIT/UPDATE: I am coming back to this some time later, just to say that support continues to be amazing. Kelsey, again, helped me understand how we can further customize our Bold implementation. If she hasn't had a raise lately, give her one.

Booty Parlor
USA
8 måneder bruker appen
BOLD svarte 3. august 2021

Appreciate the review. We're constantly working on building out features for the app. Feedback helps steer our course, as well as gets our team excited for new releases. Kudos have been passed along to Kelsey. Thanks for choosing Bold.

Redigert 10. september 2021

Amazingly Fast & helpful Tech support (Gagandeep, you're the true MVP!) The Youtube tutorials are also key in installing & so forth
Update: Jericho was amazing too, Much Thanks
Cheers

Turfue
Frankrike
8 måneder bruker appen
BOLD svarte 8. september 2021

Thank you for the review, we really appreciate it. We are so happy that Gagandeep was there to support you and that the YouTube tutorials were helpful. Thanks for choosing Bold!