Omtaler (424)

Samlet vurdering
4,2
Antall per vurderingsnivå
  • 70 % av vurderingene er 5 stjerner
  • 12 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 12 % av vurderingene er 1 stjerner
4. oktober 2021

I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!

Pure Relief
USA
10 måneder bruker appen
BOLD svarte 13. oktober 2021

Thank you for your review. We are so happy that Nir was there to help you!

15. oktober 2021

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Nefertem
USA
10 måneder bruker appen
BOLD svarte 20. oktober 2021

Thanks for the review. We are are so happy you love the app!

17. november 2021

Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!

Entry Envy
USA
10 måneder bruker appen
BOLD svarte 18. november 2021

Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.

28. juni 2021

Bold Subscription app is not only wonderful and just what I need for my e-commerce site, but I am blown away by the level of support in customer service. Gaurav went above and beyond to meet my needs! Thank you!

Harvest of Joy Microgreens
USA
10 måneder bruker appen
BOLD svarte 28. juni 2021

Thank you for the kind review. We are so happy that Gaurav was there to help and it's our pleasure. Thank you for choosing Bold!

18. oktober 2021

We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.

Natural Intentions Shop
USA
9 måneder bruker appen
BOLD svarte 20. oktober 2021

Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!

15. januar 2021

In my free trial still but getting set up and customizing my widget for my website was a breeze thanks to Gaurav's help! Quick and fast customer service, very appreciated.

Dermy Doc Box
USA
9 måneder bruker appen
BOLD svarte 20. januar 2021

Thank you for the great feedback. We are so thrilled to hear that Gaurav provided you with quick and effective support. Please check our Help Centre and don't hesitate to reach out to our live chat if you require more assistance!

15. desember 2020

Amazing support, helped me within 10 min. I was needing help with some things and their support staff was able to guide me through every step.

tryCrystals
USA
8 måneder bruker appen
BOLD svarte 22. desember 2020

Thank you so much for the feedback. Happy to hear that our support team was able to offer quick and helpful support.

Redigert 11. august 2021

I received great customer service from both Nirav C and Kelsey. They answered all questions and were very professional. I found them to be very knowledgeable. Weeks later, I needed additional assistance and I was fortunate enough to have Nirav come to my aid. He was amazing, walked me through the steps I needed to take to resolve my problem. He was patient, knowledgeable and clear in his instructions. Bold you are very lucky to have such an excellent team member who is a professional and committed to resolving an issue even when it is a difficult one. I am very thankful that he responded to my second request for assistance!

Peridot Pure
USA
8 måneder bruker appen
BOLD svarte 13. juli 2021

We're so glad that Nir and Kelsey were both there to help and answer your questions. Thank you for your kind review and thanks for choosing Bold!

2. januar 2021

I found the app very easy to install and configure. I am looking forward to seeing how it works. I had a small technical issue and Aryan answered me right away and took care of it. Thank you so much!

Good Paws Bakery
USA
8 måneder bruker appen
BOLD svarte 7. januar 2021

Thank you for your review. We are so happy that you found everything easy to install and configure. It's our pleasure to help you with anything you need, if you ever need any help with set up please don't hesitate to contact us.

Redigert 10. september 2021

Amazingly Fast & helpful Tech support (Gagandeep, you're the true MVP!) The Youtube tutorials are also key in installing & so forth
Update: Jericho was amazing too, Much Thanks
Cheers

Turfue
Frankrike
8 måneder bruker appen
BOLD svarte 8. september 2021

Thank you for the review, we really appreciate it. We are so happy that Gagandeep was there to support you and that the YouTube tutorials were helpful. Thanks for choosing Bold!